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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11166 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 11,165 reviews
  • Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This package worked great for our needs. It was easy to install on our various computers.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Liking Microsoft 365

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal for the Family Plan. We get up to 6 people for only $30 more and they dont have to be in same house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy download, works for the whole family. Received instructions right away.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Happy to this point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not sure I would ever go for this method of upgrading office but seemed to be the best alternative to what was available when I purchased a new desktop. So far I like it. I have not tried the update on our laptop or my iPad yet but has worked well on the desk top.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Everything an office needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Standard Office Subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office is great for productivity and I like that the subscription enables you to get one code for multiple devices, but it's weird that it's only for one year. However, you do get storage with that so it's helpful if you're using or depending on the cloud.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for an annual family subscription. Used for a student and WFH parent! Download took a couple of tries before finally completing, but otherwise this is a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed for your computer! Great purchase and best to get at time of purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A GOOD BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT FAMILY PACKAGE! WORTH THE MONEY. A GOOD BUY.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issue getting the product key code for downloading. Will be loading this on multiple computers and primarily getting it for Word. Received a discount with the laptop purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value….will definitely be able to use all six for all the laptops we have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The basic program is very good and easy to use on a mac

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    COMPUTER EASE TO USE AND SECURE BRAND

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I CAN USE THE COMPUTER THAT I BOUGHT AND IS COMPLETLY EASE TO USE AND WORK. ACTUALLY IS VERY IMPORT FOR ME TO WORK ALL THE TIMES WITH MY COMPUTER IN HOME ALSO AT WORK, I AM VER SATISFIED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great Microsoft plan

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has up their game with these 365 plan. an absolute must have for students and office workers. the added value of having oneDrive and other apps makes it a great product all around. plus no ads!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Microsoft Office since it was introduced in the late 1980's. I purchased this to use on both my Mac and PC. It works like all Microsoft products. Most of the features that have been added are not needed in my opinion. I was happy with MS Office 1997.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Shareable Applications a must

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now this is the type of software option other application companies need to utilize.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Buy. Easy to download and use. I previously brought Microsoft and didn't realize until months later it for one user. This download allows up to six users. Loving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hack

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft family product is great but Best Buy did exchange for the product subscription. I need the a business version! I was finally able to use this merchandise that I purchased in December after Best Buy allowed my serial number for my first purchase to be compromised, including using my phone number and making it so I was unable to access Microsoft with my phone number at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365 Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to install and set up. And as you would expect, Microsoft Office is a necessary for everyday professionals in their daily lives. My only negative comment is I dislike having the annual subscription membership fee but it is what it is...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    thumbs up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was easy to install and start up was great. No issues, I would highly recommend it. There isn't much you can't do with Microsoft 365 especially if your a student.

    I would recommend this to a friend
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