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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11166 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 11,165 reviews
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Microsoft 365, but I don't like the fact that it is set-up on auto renewal. But you can download it on 6 devices, so the entire family was able to download on their devices.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great office package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Microsoft office for several years. Works great on iPhone and computers.

    I would recommend this to a friend
  • Pros mentioned:
    Software
    Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    Wish I could purchase a multiple use disk version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded my desk and laptop computers and with that moved from Windows 7 to Windows 10. Had difficulty loading my Microsoft Office so I decided to update that as well. Found that my choices were to either purchase multiple copies of the Suite or go to Office365. I am not a fan of subscription based services, but I chose to go with a 12 month subscription to Office365 Home (Up to 6 people). It has been working well. Just wish I could get a single disk for multiple machines like in the old days.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pleasantly surprised.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible value and has good instructions for moving to a new version of Office. Suggest everyone move to this platform. Makes updates a non-isssue.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're glad you are pleased with your purchase! And, happy to have earned your recommendation. We're proud of the package we've put together in your new Microsoft 365 Family subscription, and are thrilled you've found it to support all of your endeavors. Thank you for sharing your experience! We appreciate your feedback.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted the most up to date version. Purchasing through Geek Squad Total protection was a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love office 365 and the ideal of an annual subscription ensures i get all of the updates each year

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to own, I use it mainly for my business.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    program

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this program is everything that was advertised on the packaging. very easy to install and understand

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    MS Office 365 Bundle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rounds out my laptop ecosystem and has blended well with my apple ecosystem

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    365 Microsoft family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!. It's nice for family to share excel ect.... if needs be..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office At Home For The Whole Family

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Price for the whole family to use. Easy to install and add family members. Microsoft updates as needed to keep your activities working the way you need them to.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your experience! We're happy to hear you had an easy installation and setup. We hope Microsoft 365 Family continues to meet your whole family's needs.

      Cheers,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Contains changes that may not be improvements

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft's latest version of 365 includes some changes to Word and Excel that will take me some time to get used to. The copy and paste function in Excel require more keystrokes or mouse clicks than previously to clear the copy function after you have copied the cell's contents to the desired location. The save function in Word was easier for me in the prior version when I didn't want an autosave of a document. I liked the previous option of doing a "save as" and changing the name of the document that I was creating.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Makes life easier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this program for work, school, and business is an absolute must

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Essential business product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this product in my law practice every day. It keeps me and my staff abreast of developing trends and technology. For top shelf commmunications and presentation tools that are universally compatible, the product is unmatched. Well Done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new format! I wasn't sure I would at first. I can work at home, save my work. Go to work and sign in to my account and there is my work, all without a jump drive. It does take some getting used to but so far I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides confidence support available at your fingertips. Family very happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 - Cloud - Family

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 for Family very good. Wish it was on a Disc; not in cloud...but at least it is updated regularly.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    MS Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the value of having multiple license. I purchased this product to support my business and my family. Thanks Microsoft for great package!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft Products

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft always puts out quality products! I’ve supported them for years.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product will definitely buy again. Definitely worth the money

    I would recommend this to a friend
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