Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11166 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 11,165 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    worth every penny

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome product took a min to upload could use better instructions. easy online purchase and it will remind you of when it's needs renewal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great For Family

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the software started on everyone's computer just in time for school to start! Great software package plus I understand you can safe files to the cloud and retrieve them elsewhere too (haven't tried that yet).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and Fast!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Ordered online and Best Buy emailed the instructions on how to download. Said it would take an hour but I had in within minutes!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Holly,

      We appreciate your review. We're glad to hear that you find Microsoft 365 Family easy to use.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to share information through out the family. Everybody was very excited for the code.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome Software

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is worth the money. I would recommend this software to an individual that have multiple computers.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Must have

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product makes my life easier and provides me with all of the office suites necessary to have a productive business

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so easy to renew our subscription especially since Best BUy reminds us when it is due to be renewed.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 4 out of 5 stars

    it's good.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good. We share it in the family so everybody can share and work on documents together. Only bad aprt is we'll have to renew it every year.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled to hear you and your family have found your new Microsoft 365 Family subscription to be a beneficial addition to your workspace! No matter the task at hand, your new software has been designed to assist and improve your user experience. We're happy you have found it useful! Thank you for sharing your thoughts with the community. We appreciate it, and are glad it was a good investment for you.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great applications for work from home

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy of Microsoft necessary application needed for home office. Family pack can have 6 devices accesing these applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid price for up to 6 devices.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always come back to Microsoft because it’s my baseline software for all my word processing and to conduct all my business related transactions. I can’t think of anything else that compares. And since I’m doing this, might as well get the most updated versions.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great program

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased this family Microsoft program package and its great a perfect bundle for the entire family to use and share at home.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to be a solution for you and your family! No matter the task at hand, your new Microsoft 365 Family subscription features all of the tools you need to get it done right. We're thrilled you have found it to suit your household's needs! Thank you for taking a few minutes from your day to share your story with us. We appreciate your feedback, and are glad it was a good investment for you.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Cons mentioned:
    Outlook

    Rated 5 out of 5 stars

    xtrange laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well i have one problem because when i try to use outlock my laptop do not accept the order then i can only read but not send

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New microsoft 365 Famlily

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365, I had assistance from the Geek Squad, helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Office is the standard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The latest in MS Office apps does not disappoint. Considering what is included for the price, you definitely gets your dollars worth for one PC let along being able to install on other home pcs and laptops,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great option for someone that needs all the office products. The best part of this purchase is I can use it on up to 5 PC's. Installation was simple and I would definitely purchase this option again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I Love This Product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the idea of being able to stay connected and focused on the things that I'm working on. Staying in sync allows me to stay on top of what I'm doing no matter what device I'm using. What's not to love?

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    The office assistant

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A awesome organization producr. For all my office needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best way to purchase office

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best deal and the best way to purchase office products. The other versions are expensive and quickly become obsolete. With this version you are always up to date with all of your home computers.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only way to license Microsoft Office. Cheaper than the annual updates with access to all the Office products. Got the whole family setup.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for the review, we're thrilled you're enjoying Microsoft 365 Family! We hope this subscription continues to meet all of your families needs.

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Home user

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new software takes require time to learn and adjust to new updates.

    I would recommend this to a friend
Sponsored