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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11166 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 11,165 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy it's easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual MS does a good thing and continues to amaze with all the bells and whistles and ease of use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 Family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is Microsoft Office. Have been using it for years. This is slightly updated and meets my needs. No problems downloading it or using it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a full array of Microsoft’s products. It is easy to install and cross utilize over different people’s needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just what I needed to get rolling after purchasing my MacBook. It was easy to download, the process was seamless.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 is Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I have Microsoft 365 on our desk top computers and we love it! We only wish we had upgraded sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    worth the purchase for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome because I can access it on other devices, and it all be connected too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shopping for a program that did all the things I required in one program. This did exactly what I wanted. The salesperson at Best Buy was very helpful in helping me choose this program.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    365 Suite

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Subscription Service for 6 people, easy to load and use. Same products we all have used for years. Nice you can use them on the phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love yhe package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my purchase but thought I getting coverter.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good value for up to 6 people

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for instlaling / updating Microsoft up to 6 people

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office 365 is the best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great!!! It was east to install and I have it on all my computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Administrative Assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was satisfied with the laptops I purchased and the service I received.

    I would recommend this to a friend
  • Cons mentioned:
    Outlook

    Rated 4 out of 5 stars

    Good overall product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall product, I bought a new Dell laptop and decided to upgrade to Microsoft Office 365 also. Outlook was the most challenging, I like some of the upgrades and am frustrated with some of the others.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for a Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything a student could need. Works perfect for a large family like mine. Everyone has what they need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can share with up to 6 family members. No more sharing documents! Win Win

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This subscription has been very useful with my entire family. We used it to work from home and for school everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It gives a lot of different things you can do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have different programs in this Office 365 that you can use at home to keep up with things that are important to you. I make a copy of things I buy so I know what I bought.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hooked on Word and Excel.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a desktop on which I use I write and do spread sheets so I'm not sure how much I will use it on the laptop. But if I do any at all I will need it. One can't do without it. We're hooked.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Office365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for multiple machines (5) per year. I would prefer to have it until I choose to get additional copy but... My wife uses Excel ofter and it is a necessary item for our machines.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Office anywhere and device..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office has always been the standard. Now I can use it on my smart devices from iPad to android, OS X or Windows. Best part,all my documents are available anytime. My entire family has their own account too!

    I would recommend this to a friend
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