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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11166 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 11,165 reviews
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this subscription comes in very handy every year. With my wife and 3 kids this works perfectly for all our computers.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your experience! We're happy to hear that Microsoft 365 Family is meeting all your needs.

      Have a good day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Love the new features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched Office 365 as I did not want to buy a product I would not be able to use, plus I t was able to install it on 3 of my devices, 2 laptops and 1 desk top. If I get a smart phone I can add that as well. I love that I have now tons of storage space and don't have to move a flash drive from one to the other or chance my External hard driving crashing again and losing all my documents. Thanks MS

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    Works as Office should.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Microsoft Office for years. I like how it syncs my information to my other devices. Don’t like subscriptions though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MS Office subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, easy option to get needed MS Office products on 3 family laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THE NEWEST VERSION!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Microsoft 365 product. It is the most current version, it updates to the newest throughout the time and when one renews. It has features such as Editor in Word which has been a lifesaver. I look forward to the next updates because it makes me more efficient in my work.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Competitive price; download worked perfectly & added onto my existing subscription, which hadn't yet expired.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Easy, affordable and convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price for this product. Met all of our family computer needs for school and work. Easy to share and download

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Livy,

      We appreciate your review. We're glad to hear that you are finding Microsoft 365 Family to be the right fit for your family.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to add to existing subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this to an existing subscription and it added 12 mo without any issues. Easy to complete this task.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jeremy,

      We're glad that you were able to seamlessly add this to your current subscription. Thanks for sharing with us!

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Office 365! All the programs you need. Easy to install and use. Auto renewal is great too.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we bought this. It even works with my phone so whether we are on our phones or computer it all works together.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jeanna,

      We appreciate your review. We're glad to hear that you enjoy having Microsoft 365 on all your devices.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 3 out of 5 stars

    M365

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expect less. The world changing release dissapoints in thhe details that MS has been rightly proud of as integral to the stack. AIy is beginning to fragment across platforms. Do people really us Word or Publisher to the nth? Not if you ask the right questions …. Security —Please, please please make it magagable across Enterprise and consumer distributions.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Laptop support

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great deal and works good with my laptop and computer setup

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to used and it come in handle to used it on different devices.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always loved Microsoft products. Upgrading to MS365 was the best move.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Office is the standard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The office product is the standard. It loaded up easily, allowed me to set up an account without issuE and has the functionality of Office. Not sure about having to renew it every year.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft Office 365 for family

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its Microsoft Office for the family and it works fine not much more to say than that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much needed! Easy setup. This is a helpful and necessary pack for a family. Everyone is happy and productive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been wanting to get this program for awhile. I like the programs they are easy to use and utilize.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Seems nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty nicely, haven't had any issues so far

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is it to say good software can't go wrong great buy.

    I would recommend this to a friend
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