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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11166 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 11,165 reviews
  • Rated 5 out of 5 stars

    Jr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality nothing to complain against this product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MS

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office is a great product. Easy to to use all of the apps. Good overall value.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy you have seen the value we've built into your new Microsoft 365 Family software! Whether it be its ease of use, reliable functionality, or simply its user-friendly interface, we're thrilled you have found it to be a beneficial addition to your home setup. Thank you for sharing your feedback! We appreciate your insight.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good value for Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office is just great. Family Office is just great and it is helpful for the new home schooling. Thanks

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Barb,

      We appreciate your review. We're glad to hear that Microsoft 365 Family is working great for homeschooling your kids.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    office 365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. added to computer and phones will provide more information later

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was exactly what we were looking for. Didn’t have to leave the house. Paid for it then downloaded it. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This online subscription is the BEST & easy to download.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr M

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 working good. Good investment for family to keep up with modern technology.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good if you know you will actually download it on several devices, it is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product for computers.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to load to my computer. It was a great help to do reports, and makes my files work better.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Microsoft 365.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed by the Geek Squad on all my laptops. Great value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this with my laptop. Setting up was fairly simple. Haven’t really tested out all the perks and operations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows is very easy to install & use with Mac product. Due to work, Outlook is a must for me & it's very easy to transfer everything over from HP to Mac!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software works exactly as it should and has been simplified in this version. I use windows at work as well so I can bring work home with me if necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Microsoft 365 Family.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot finish any transaction without the Microsoft 365. Very dependable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need it for the family for everyday forms to do in school etc

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good buy for multiple computers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Program works fine, but is a little different from my old version. I had instillation problems with my older computers, but that could have partly been caused by their slower speed. I ended up using 2 licenses on one computer. I haven't figured out how to fix that yet. I haven't contacted Microsoft yet. Outlook works fine on my new computer, but it appears different on my two older computers. It does work on them, but it seems to be a different format. All are running Windows 10.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT TO INSTALL AND USE WITH MACBOOK AIR!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great package and easy setup.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, buying the package where we could use it on multiple devices was very handy and cost-effective!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Provides the applications that I will use at home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Word and Excel extensively, the other applications occasionally. Office 365 provides the programs I need plus I can use it on my iPad and share it with my wife.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Chapel of St Therese of Lisieux

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales staff made it easy to shop once I told them what was needed. The purchase went smoothly and setup was facilitated through the Geek Squad. We are able to use the new hardware and software with confidence.

    I would recommend this to a friend
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