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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11166 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 11,165 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to have. Microsoft office cannot be outdone, and you really can’t beat BestBuy’s price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family is using Microsoft 365 Family. We all love having access to the apps on all of our devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the family or an office group. Has all the Microsoft products needed..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service best price No waiting on line

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Templates for each segment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that I will be able to share and work on documents with 5 other coworkers, regardless where we are located, through the cloud offering.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy office every year and it is awesome! I can use it on several computers and it is so easy to install I would recommend to my family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Office at a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally Microsoft has come up with a way for all of us to have Office at a fairly reasonable cost. It is easy to manage and I love that it comes with Access as well.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Needed for high school

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was on sale and needed it for my high schooler. This is a great software. Will renew next year.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good software especially if you need more than one user I would suggest buying the family plan

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Getting the work done!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Makes my tasks easier. Some things appear new but basically the same as the past.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We aim to make your life simpler. We're glad that 365 can help you get your tasks completed with a familiar feel!

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Best way to get MS Office for the home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and great way to get all the MS Office products on all (up to 5) of your home PC's.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend purchasing this over one device use for less money, has definitely come in handy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to install software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office was very easy to install. We just simply purchased the card at the store and installed on 5 devices at home. Programs are simple and user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster secure easy installation guys it’s peace of mind

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Excellent for both Mac and Windows people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that its mac and Pc universal also love that you can put it on 5 different computers and 5 devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally got it this time… for real

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time I tried to buy this I brought the software programmer and I asked if it was the correct one and I was told yeah. 6months later I returned to the store. I was informed that I didn’t have Microsoft Word and I was confused.. so then I had to purchase the correct thing. Please make sure you buy the correct product. Asking the staff won’t prevent this and you will save money doing so.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download. Make sure that you have your receipt handy since you will need the numbers from it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jesser,

      We appreciate your review. We're glad to hear that you had an easy installation. Thanks for sharing your tip on keeping the product key handy.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect item for entire household

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving that I got the subscription for the entire house. Very easy setup and works perfect if looking to use the subscription on multiple computers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Microsoft product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best product that I have ever bought! I would definitely recommend this to other people.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. First time buying for my business.

    I would recommend this to a friend
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