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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38667 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1005 Showing 20,081-20,100 of 38,666 reviews
  • Rated 3 out of 5 stars

    Office 365 Still Leaving Something on the Table

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still leaves a lot to be desired. Not everyone wants to throw things up to the 'cloud." yes, I have the 1-yr subscription, but, for now, I have replaced it with my Office 2010. Interface too different to be very productive. maybe months from now! Used for a couple of weeks, then replaced. Will "upgrade" when I have to.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our organization has benefited from the 365 office and has enjoyed using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starting with new products is a great way to stay connected with technology

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not intuitive software.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficulty uploading the software. I've contacted Geek Squad twice and still getting error messages when I sign on to my computer. I still haven't figured out the Outlook software.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with MS office and it also gives you a license for a tablet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    To own or rent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an owner. As such preferred to buy the package rather than rent it each year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to use Office. Versions change every year, so you are always current.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everyone needs Microsoft.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been needed this for a long time and I can't believe that I waited so long!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Gotta have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i recently returned to school after many years and I wanted to buy a program I was familiar with using for projects and papers. Microsoft office for Mac made the transition easy, even when using a new operating system.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Matt,

      We're so happy to hear Office is helping you ease back into a new chapter in your life! First off, congratulations and best of luck to you! Secondly, know that as an Office customer, you've got loads of support from Microsoft. You'll always have unlimited and free access to our Support Center and our Customer Support Team as long as you're apart of the Microsoft family. Here's the link for our Support Center and where you can contact our Customer Support Team: https://support.office.com/

      You're going to do great!

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 4 out of 5 stars

    Office subscription for my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is fine if you are looking for a subscription to Microsoft Office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program. I use it almost daily, as do my teens for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, that's what I needed, but I didn't expect it for free with cheap laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old classic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing new here, but always dependable. Needed an update with my new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality, good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. Always pleased with all my purchases at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has a lock on everything functional for productivity!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed Microsoft office on my computer and this was a good deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    okay product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was badly in need of an upgrde and glad it was included as part of the package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    adding to my new surface pro makes getting rid of big computer so worth it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installation is a chore

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this program (thus the three stars instead of one), but setting it up on my new MacBook Air has been almost impossible. Why does it have to be so complicated? I’ve never had this issue with Word, or any other program, before.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Kate,

      We're sorry that you're having some installation difficulties. We're glad you love Microsoft 365, but if you are having any issues please check out the Microsoft 365 Support page here: https://support.microsoft.com/en-us/microsoft-365

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Built a new computer and needed productivity software. Although I have used LibreOffice, I unfortunately found that I run into formatting glitches that impede my work. This is easy. Wish it cost less, but that is on MS not BB.

    I would recommend this to a friend