Customer Ratings & Reviews

Great product but the app isn’t compatible with Chromebook and the web version is slow.

Glad I bought works great keepin up with work stuff from home

I can do everything on my phone that you can do on a computer. Writing with my voice allows me to get my ideas and notes down fast. The organization Microsoft 365 provides is awesome. I love it. Chris SPURGEON

Excellent purchase!! I recommend to anyone interested in having this on your PC

Easy to install and use. Seamless with no problems so far. Very happy with my purchase.

Excellent software product for usage on my new system.

Great office. All you need for small things you do. Easy setup and if not you geeks got your back

Simply the best! You must get it!! Best buy again showing they have the best products in the market

Excellent product, all MS 365 very usefull and explore learnings

excellent price plus easy install, everything you need for your home office

I really like the convenience of 365. Download it and forget it. They do the updated. Works well for us old folks.

Great value! The package is more than what we needed but was reasonably priced. And we enjoyed the discount offered.

Great buy work great totally recommend it just what I needed

I love this product! It has everything i need for work and school. The best part is, I get a notification when my subscription is close to ending and I need to renew.

This subscription pack age was very easy to load on to my laptop and I especially like that I have this product on my smart phone too. It works great.

Great SW bundle easy to install and works as expected with no surprises!! Thank you BestBuy for the bundle option and for providing the link to download the SW!!

We did have problems with upload initially. Best Buy addressed the issue quickly and effectively.

I purchased the MS 365 personal subscription copy for a brand new MacBook Air m1 that I purchased on the same day with Best Buy, under the impression that I'd be given 3 months of bonus subscription (a total of 15 months) with the price of 12-months given my purchase of a new device. However, it ended up that I wasn't granted the 3 months bonus subscription due to the problem that my laptop and MS 365 weren't placed on the same order (i.e., separate transactions). What happened was that I called Best Buy on a Friday afternoon for the the MacBook Air and placed my laptop order over the phone, after learning the fact the store where I wanted to pick up the laptop had one last machine left in the color I wanted. A few hours later, when I went pick up the laptop after work, I made the purchase of the MS 365 personal subscription copy so that I'd be able to us MS office on my new machine. I thought the store adjusted my transactions and granted me the 15-months of subscription for the price of 12-months, but that was where the problem started. After I installed the software on my new machine, I logged onto Best Buy and saw my subscription was only good for 12 months. I made MANY phone calls to the customer service, only to be looped in the system and speaking with different agents. Although the 5+ agents I spoke with all wanted to help me, none of them were able to due to the Best Buy policy that the bonus 3-months was contingent on purchasing the device and software as a bundle (i.e., in one transaction). There was no way to adjust for this, and I was very disappointed. Should I known the subscription was only good for 12 months, I'd definitely opt for other sellers than BestBuy for better pricing. Although I could understand the logic of the policy so that people don't try to take advantage of it for a prior device purchase, it was not well described online nor to me at the time when I placed order for the MacBook Air (i.e., nowhere in the descriptions of the offer mentioned it has to be placed on the same transaction; otherwise, even if the device is purchased on the same day, it will be considered as a "prior purchase" instead of "a new device purchase"). I'm thankful for all the agents I spoke with when I called the customer service because they genuinely wanted to help me, but I'm very disappointed by the unclear policy and wanted to make this known to other consumers who might be thinking of purchasing a device & MS Office subscription with Best Buy. For people who are interested in getting the bonus 3-months offer, please ensure to make your device and subscription purchase in one transaction as a bundle so you'll get the bonus months as expected.

Microsoft 365 has worked very well for me. I had a very old version of Microsoft Word so I was worried that I wouldn't be able to open my old documents with 365 but I can. Just with 365 it's formatted a little bit different, but I think it's definitely better than my old version of Word.

Great subscription for the family I recommend it to all the family