Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 37803 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, overall performance, and price of '365 Personal'. Many appreciate its compatibility and easy installation process. Some customers, however, express concerns about the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 37,802 reviews
  • Rated 5 out of 5 stars

    Retiree

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't operate without this software. Have used it too long. Super easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Works for all my needs.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently switched to MacBook from WINDOWS PC. Have a lot of experience with Office on that platform. So far have found no problems with Mac version. Switch was seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft 365 very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this microsoft 365 product. very easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    microsoft 365

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent price plus easy install, everything you need for your home office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    member

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great for what I can accomplish and do with it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy Installation

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this at the store Super easy to install. Great

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great software to use on multiple devices

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software is easy to down load and use on multiple devices. It runs on both windows and android based systems and allows you to access your documents on any device you are using.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Purchase of MS software

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was what I needed. Kevin was fantastic for the install and a few pointers

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Outlook

    Rated 4 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased this for a MacBook. Downloading and installing was fast and easy. I was expecting a little bit more from outlook, but in general it's really good for that price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    owner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really haven't used it yet. I think it will do the job well for what I want it for.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    The Newest Updates Are Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Office Suite has been updated and tweaked and works great with Windows 10. I use Word a lot and it's newest capabilities make it so much easier to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for work or college students. Easy to install and use,

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Seamless with no problems so far. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft does it again!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great product! Very easy to use and has all that I need to get my work done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and get started, working great so far no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep your eyes wide open with the billings!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was charged twice by Microsoft on this! But was too busy to fight it at the time The product is good as always but the handling of illings is something to be watched!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm going to be honest. I initially didn't think much of this purchase. But now that I use it, I can't go back to the free alternatives. Legitimately the best software Microsoft has made.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 2 out of 5 stars

    Good product but problematic Best Buy policy and s

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the MS 365 personal subscription copy for a brand new MacBook Air m1 that I purchased on the same day with Best Buy, under the impression that I'd be given 3 months of bonus subscription (a total of 15 months) with the price of 12-months given my purchase of a new device. However, it ended up that I wasn't granted the 3 months bonus subscription due to the problem that my laptop and MS 365 weren't placed on the same order (i.e., separate transactions). What happened was that I called Best Buy on a Friday afternoon for the the MacBook Air and placed my laptop order over the phone, after learning the fact the store where I wanted to pick up the laptop had one last machine left in the color I wanted. A few hours later, when I went pick up the laptop after work, I made the purchase of the MS 365 personal subscription copy so that I'd be able to us MS office on my new machine. I thought the store adjusted my transactions and granted me the 15-months of subscription for the price of 12-months, but that was where the problem started. After I installed the software on my new machine, I logged onto Best Buy and saw my subscription was only good for 12 months. I made MANY phone calls to the customer service, only to be looped in the system and speaking with different agents. Although the 5+ agents I spoke with all wanted to help me, none of them were able to due to the Best Buy policy that the bonus 3-months was contingent on purchasing the device and software as a bundle (i.e., in one transaction). There was no way to adjust for this, and I was very disappointed. Should I known the subscription was only good for 12 months, I'd definitely opt for other sellers than BestBuy for better pricing. Although I could understand the logic of the policy so that people don't try to take advantage of it for a prior device purchase, it was not well described online nor to me at the time when I placed order for the MacBook Air (i.e., nowhere in the descriptions of the offer mentioned it has to be placed on the same transaction; otherwise, even if the device is purchased on the same day, it will be considered as a "prior purchase" instead of "a new device purchase"). I'm thankful for all the agents I spoke with when I called the customer service because they genuinely wanted to help me, but I'm very disappointed by the unclear policy and wanted to make this known to other consumers who might be thinking of purchasing a device & MS Office subscription with Best Buy. For people who are interested in getting the bonus 3-months offer, please ensure to make your device and subscription purchase in one transaction as a bundle so you'll get the bonus months as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Na

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great office. All you need for small things you do. Easy setup and if not you geeks got your back

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Works for anyone in business

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have Microsoft "Starter" but could not use it when working on shared files. Time to grow up and be a professional. Easy to use, increased my productivity

    I would recommend this to a friend