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Customer reviews

Rating 4.5 out of 5 stars with 38184 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 38,183 reviews
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Works well. Very straightforward. I use it for basic document writing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My older boy set it up am has no complaints he got it for Xmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 356 at grand Parkway branch and the staff was helpful in advising me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super convenient to purchase my subscription via Best Buy to earn reward miles with United Airlines via MileagePlus Shopping!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. The Office 365 provides Word very similar to the version I had been using. So far the transition has been good and, of course, the quality is wonderful as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    SeemsHelpfulUserFriendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not yet used this much but when I did I was overwhelmed with how much easier it made writing and being able to edit and make more concise my communication. I have not been writing but when I finally do and learn all the functions I already know it will make organizing thoughts better. I need to learn how to use it so I can quit avoiding typing and writing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Classes or hours of instruction somehow???

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great but I need some help in getting the most out of it. Stores seem to think everyone knows how to do all this tech stuff. I am 82 and not tech savy so I have lots of good things in here but don'know how to use it. How about some classes? There must be others like me!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. If you have to do any work from home, you need this. It makes the work so much easier. I would recommend this hole heartily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with my purchase and the service and technical advice I received!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal Edition. Easy to install, easy to use. Almost all the features are there.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Software works fine, install was easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software installed fine, install was simple from email with no issues. Its been working fine for me so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much on this program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a novice on the computer. Too many options on this. Don't need most of the options. Still trying to learn what they are for. Great for businesses , schools, and professionals.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What is telephone number customer service/ Help

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good I have 1 issue with my Microsoft I'M Trying to resolve my email misspelled Instead of ending with @yahoo.COM It's ending with yahoo.OM With I cannot get a code to verify my identity And I don't know who can help me with this issue

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Microsoft office.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Just as you would expect. I got a good deal as best buy had a sale on this product.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, glad i purchased when i purchased my computer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never write reviews but I wanted to put here how easy geek squad is to work with! I got this originally for school a year ago and didn’t notice that it was an auto renewing charge at the time of purchase. I called them to get it cancelled, my account was just charged, and hopefully refunded back to me and they did it with no problem or hassle. Definitely was the easiest customer service I’ve dealt with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Perfect for when my daughter goes off to college.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product for a nice price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using the Microsoft 365 every day. It is just fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad took the time to set up my new application.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 was easy to install! It has all the programs such as Word, Excell, PowerPoint, and others needed to do whatever project you need. I'm pleased!

    I would recommend this to a friend