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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 37806 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, overall performance, and price of '365 Personal'. Many appreciate its compatibility and easy installation process. Some customers, however, express concerns about the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 37,805 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software was easy to install and performs as I need it to, I'm very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works well with others

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with other programs, which I appreciate. Intuitive in how it handles.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MS 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty straight forward to figure out how to download on PC vs the Mobile download.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional value for the price. I previously had Apple and prefer Microsoft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have SW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have with any personal computer. I always get this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product - all in one, excited about having Outlook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't seem to live without this software suite and Best Buy was running a deal and i got it for a sweet price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MartinD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps popping up after installation for a renewal date of October 2025, installed a one-year plan in August of 2025, very strange.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very ease to use and setup. We’ve needed this for a long time, happy to finally have it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product . Help me complete work assignments efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    365 office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft is great it has help me get everything done

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    office

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a great help to work, with you know office microsoft thats it k

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product 100% recommend working great on pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The online subscription works well. It seems a bit expensive though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great option for someone like after graduation. So far, I have been using Microsoft 365 at work and have zero complaints. I am able to use all the software apps and get my work done quicker. This is the best decision and the service at Best Buy has always been above expectations. Best Buy offers to assist you with installation and show you step by step instructions on how to install. It’s very simple, quick and easy. I don’t have to go else where for the products. I have been disappointed at Best Buy. All the representatives/sales associates go above and beyond for their customers. Excellent and friend customer service as always. Our family home appliances, laptops, phones and home tv products are all from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Perfect for school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Word and PowerPoint are extremly easy to use. Installed to new computer easily. No problems with installation

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Pam,

      We're so glad you are finding Word and PowerPoint to be so easy to use and that you had no problems with your installation. Thanks for sharing your review.

      Have a great day,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It helps with me tying letters and when necessary create a resume.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relief at last!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received excellent advice from the associate in the computer department. The technician with the Geek Squad was also very helpful and pleasant. I will request him again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Microsoft

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We pursed the Microsoft 365 because it will keep our computer has the latest updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software package for household computer usage. Easy to download and worked seamlessly with my computer.

    I would recommend this to a friend