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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 37807 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, overall performance, and price of '365 Personal'. Many appreciate its compatibility and easy installation process. Some customers, however, express concerns about the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 37,806 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Back to school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've decided to go back to school and knew I would need microsoft to help me out!! Boy can I say i was surprised which how much word and power point has improved since the last time i used them! Totally shocked and amazed!! Happy with everything offered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software package for household computer usage. Easy to download and worked seamlessly with my computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We will see

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took several tries to get the code to be taken, but it finally happened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get this its needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this. I always need this and always love it. It helps out with so many things.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Line To Cross

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Awesome product…this product was purchased as a gift to my granddaughter who is bringing home a ninety plus average.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    MS word subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a good price for 1 yr subscription with new laptop purchase. It's a must have for any computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    SeemsHelpfulUserFriendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not yet used this much but when I did I was overwhelmed with how much easier it made writing and being able to edit and make more concise my communication. I have not been writing but when I finally do and learn all the functions I already know it will make organizing thoughts better. I need to learn how to use it so I can quit avoiding typing and writing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ok product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the product but wish I could just buy the product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Advanced set up more challenging

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice that you just buy a subscription now and get the cloud and updates, it's been so long since I've purchased a new device this is nice. I'm a Teams user, but having a bit of trouble getting it set up here the way I want, so that is lacking. Otherwise, works as expected so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BP Guy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is working great. Thanks for your help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice easy to use laptop.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new laptop and office software but thought I was buying the full software not a yearly membership that has to be renewed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Hard to get used to or I'm just plain stupid?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a new laptop, and while I could have installed an older version of Office I already had, I wanted the newest version. THE GOOD: The program itself works GREAT, and I really do love it. THE BAD: My problem with the program itself is that I can't get the dictionary to work with the thesaurus like it used to. The dictionary app is there, but most of the time, it "can't connect to the MS store" or it's just blank where the definition used to be. Also, a couple of the add-ins I used to have don't work with 365. THE UGLY: OneDrive. I'm having trouble finding my documents on OneDrive. Folders that had documents in them before are now empty. When you lose documents, it's definitely not good. I've tried saving to "this pc" instead of OneDrive, but it's not working out well about half the time. Sometimes the only way I can get it to save to OneDrive is if I select "save as" "this pc." I just don't understand. I have to look in both places all the time for the latest version of the file, and sometimes it's not in either place. CONCLUSION: OneDrive makes me feel very stupid! IF I can find the latest versions of all my files and back them up, I'm ready to uninstall 365, cancel my auto renew, and install the old version of Office onto this laptop so I don't have to deal with OneDrive anymore. Having the newest version of Office just might not be worth it.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Wendi,

      We would love to help you figure out what might be causing your OneDrive Files to be inconsistent. Its possible that you have 2 Microsoft Accounts that each have a OneDrive account attached to them. This would cause the files from one account to dissapear when you sign into the other one.

      Hope that helps,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Simple and reasonable price.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy activation, no hassles or complications; clear guidelines were provided. It’s one of the best subscriptions and well worth it. If you are looking for something affordable, consider opting for a lifetime subscription if you are only interested in office applications.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Inadequate review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still getting used to the new 365 so cannot give a review at this time.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    An easy way to have MS Office products

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although there are better products Microsoft Office products have made themselves the working office standard. Buying Microsoft 365 is the easiest and most cost-effective way to have these products, and to keep them up to date. I use a MacBook but having Microsoft 365 makes communicating and working with our PCs in the office seamless. I am glad I have Microsoft 365.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Maxx,

      We appreciate your review. We're glad to hear that you like Microsoft 365 Personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price when you buy a new computer!! These are the latest versions and have several new features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good software bundle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THis is the package you need for most home office related needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal is a fantastic all-in-one productivity solution! The suite of Office apps is always up-to-date, and the 1TB of OneDrive storage is a great bonus. It makes managing documents, collaboration, and cloud storage seamless, making it an essential subscription for anyone looking to stay productive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Programing Learning Curve

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programs are "different" from older versions. Not being tech savvy there is a learning curve for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment. Has everything you need to be successful in whatever you are trying to complete. Highly recommend.

    I would recommend this to a friend