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Customer reviews

Rating 4.5 out of 5 stars with 38621 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 38,620 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Purchased with my new laptop. Easy to navigate and to download

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Line To Cross

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Awesome product…this product was purchased as a gift to my granddaughter who is bringing home a ninety plus average.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Tishiba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 3 Toshiba laptops and was always happy with them. Just bought the new 15.6 satellite radius 2 in 1. The first one had 8.1 and I did the windows 10 upgrade and lost the mouse. Unfortunately Toshiba's drivers were not compatible with Windows 10 yet. I had the Geek Squad down grade it back to 8.1. When I went back they told me the driver was now available and I could have it upgraded back to. WINDOWS 10. Went to pick it up and same problem no mouse and it took way to long to start up. The tech realized it was a lemon and I was very frustrated. I had only bought it a month ago and with all the issues had not much of a chance to use it. He spoke to the manager and got us a more updated one already equipped with Windows 10. Took it home and I am very happy with it. I want to thank Anthony at the Salem N. H. BEST BUY. He went above and beyond to address our issue and. get us a new updated laptop even though our exchange period had expired on the other one. He made sure the laptop was up and running perfectly for us. I am really enjoying this laptop. It is fast, amazing stereo sound and beautiful screen color quality. It is the Toshiba Satellite Radius 2 in 1 P55W C5204. Amazing and elegant design. Sometimes you get a lemon but I really appreciate that Anthony made sure we were given a new upgraded version of the laptop without me having to ask. The Toshiba is a very versatile laptop that can be used in 5 position modes including tablet mode. I would recommend this laptop. I have always been a Toshiba fan. I always buy my laptops at Best Buy. The Geek Squad coverage plan is well worth the price. They are great in person and over the phone for tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've wanted Microsoft 365 for a while now, and it came free with another purchase. Thrilled to have it, and highly recommend! Long-gone are the days where you had to spend $XXXs on software that would be added to just one computer - love that everything is saved in the cloud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential Purchasr

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed correctly. Can’t use the laptop without it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, glad i purchased when i purchased my computer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Technology store ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The help was very pleasant, very knowledgeable and even patient for an older adult such as me.It is very important that the older adults try getting technology, as the world has changed so my.best buy has been the place for me hands down. I would recommend anyone to best buy for thier technology support.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    10-365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was using Microsoft Windows 10, 365 came with the new HP laptop. A little different layout, took a little bit to get used to, but overall seems like an overall improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Personal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, quick and easy to purchase what I needed. I've been purchasing all my electronics to include appliances with Best Buy and have yet had any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great software

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased because I was starting school again and it has been very helpful when doing assignments, especially Word. Set up was easy and I love the auto renew option so I don’t have to worry about buying it again, it’ll already be installed and I just pay the yearly payment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed it for new computer. The purchase worked in my favor.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MS365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fourth time I am renewing my subscription with a new computer purchase. Use this for both personal and business daily. I cannot live nor work without it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Programs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program to have works great price add on glad I got it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when I purchased Office 365 I had my doubts only because I would have to depend on the cloud for everything. After I purchased it I saw how easy it is to use and install. I enjoy it and the idea that it continues to update is wonderful. Buying the old way limited one tremendously.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for beginners and remote to in office work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Microsoft 365 - offers a lot of features for users to use cloud storage and use especially now with many employees doing work from home and office. The familiarity of normal programs aside (Word, PPT etc.) it allows you to be efficient in any work you need to do. I wish the renewal was a little longer but since this is the only option went with it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Cate,

      We are glad you find that Microsoft 365 Personal has all the tools you need for work. Thanks for sharing your review.

      Best,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Programmer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a great product sold by Best Buy. I would highly recommend this product to anyone looking to be more productive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's definitely needed if you definitely need its software to do work, use for school, etc. Easy to setup and use right away. I just don't like the fact that you need to pay the subscription yearly, but unfortunately everything costs something nowadays.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my Dell laptop really easy to install and navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gotta Have It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, gotta go have it ... I use this product at my workplace and it's familiar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using from last 1 year,its good........................

    I would recommend this to a friend