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Customer reviews

Rating 4.5 out of 5 stars with 38227 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 38,226 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Soon to be college student

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and ready to use - great for school

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great add

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really made a great choice with Microsoft 365. It is quite fast especially in comparison to the Office 2010 that I was using. I like the extra cloud space and being able to load it on all of my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Microsoft Office 365 Personal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this office for my Ipad Air 2. It works very good. It is great to have it on the Ipad and very convenience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft for my laptop that works as expected so I can complete all my school work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's definitely needed if you definitely need its software to do work, use for school, etc. Easy to setup and use right away. I just don't like the fact that you need to pay the subscription yearly, but unfortunately everything costs something nowadays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Easy to set up. Love vpn. Great addition to new lap top that is benefiting others in household since you can have multiple users/devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New serial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally I had a warranty because the first serial number didn't work when I installed it, but I just wrote to the support chat here at the store and they gave me a new serial number. Very good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a shaky alternative prior to this purchase, not only am I pleased, I now have peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This was my "best buy"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy pick up made it so incredibly easy to make this purchase and the laptop itself is amazing!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I don't like software as a service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really dislike Microsoft's business model, forcing users to pay annually to use their software -- unfortunately, that is what most companies do these days. The OneDrive storage included is okay, but just provides another way to hook you into staying with Microsoft. If you choose to move to Open Office or some other product down the road, you've got to figure out where to store the files that you have on OneDrive. I'm using it this year because my family members know it well and it would take me some time to train them on something new. We'll see about next year. I reluctantly recommend, but only to current Office users who have become comfortable using it and wouldn't be open to switching to alternatives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Happy to have Microsof 365 on my new PC. Best Buy installed it and using it often.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    the software

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS OFFICE software just my need to keep on moving and earns my bucks. Very important and necessary for business recording and reporting. MUST HAVE one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and great to have. I have the personal package and it does everything I need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product for its Excel spreadsheets, and Word documents mostly. It's convenient and useful when doing your taxes, writing letters or just saving info on Word. They're easy to update, change, store, delete and share.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works likes it should

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must-have for my son and 1 for me. We could have shared a plan, but then I could see what all an 18yo saves on his computer/to the cloud.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price when bought with computer. Quick shipping. Easy to figure out how t download and load on devices.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Getting the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far working as expected no issues to report. working as I need for my uses

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pay Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like the Microsoft 365. Microsoft could have offered a feature to keep using the old Microsoft and just pay to keep using what you had. I would have gone for that. No, upgrade. Just a way to make money. So, I paid and they are happy. I will learn to use it. I am recommending it because you have to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's supposed to do. Nice to be able to use on multiple computers.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to install on my 2 new laptops. Works great.

    I would recommend this to a friend