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Customer reviews

Rating 4.5 out of 5 stars with 38231 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 38,230 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    360

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the different options have been helpful for buisness and pleasure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've wanted Microsoft 365 for a while now, and it came free with another purchase. Thrilled to have it, and highly recommend! Long-gone are the days where you had to spend $XXXs on software that would be added to just one computer - love that everything is saved in the cloud.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple & Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up is simple and easy. Love that it is always up to date and I can access my docs from multiple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did all the work and were extremely professional and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Everything in one spot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to setup a remote assistant quickly. The microsoft suite had everything we needed and it was quick easy to download and get setup

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    15 months!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. never know when you will need access to word or pp excel. cant be broken. I would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, easy to download and install. Works as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to use and very good Translation is also available when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Solid software

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid update for installation after power surge wiped out computer.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Got to get 365!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this for work and now for home. 365 is worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must-Have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course a must-have for any computer these days! Easy to load and initiate use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DAVIS

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need this product, however, still learning how to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for beginners and remote to in office work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Microsoft 365 - offers a lot of features for users to use cloud storage and use especially now with many employees doing work from home and office. The familiarity of normal programs aside (Word, PPT etc.) it allows you to be efficient in any work you need to do. I wish the renewal was a little longer but since this is the only option went with it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Cate,

      We are glad you find that Microsoft 365 Personal has all the tools you need for work. Thanks for sharing your review.

      Best,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need these programs to use on my new laptop. I have transferred my old files and need them to be able to open my old files.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my Dell laptop really easy to install and navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    Very simple to download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to download and set up only drawback is it Microsoft switching to subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great All Around Office Programs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have if you work from home or want the reliability of proven programs that work to get what you need done. I trust Microsoft Office to deliver the quality programs I need and to have all my stuff in one convenient place. The set up and installation is very easy and doesn’t take long to get started.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Whether at home or in the office, you can rely on your new Microsoft 365 Personal subscription to include all of our most-loved and used features, and all of the tools you need to get the job done right. We're happy to be a solution for you! Thank you for sharing your feedback. We appreciate your insight, and are excited you have been enjoying your experience so far.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    New Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new HP amd Ricky at the Gerk Squad desk has been so very helpful and kind and very knowledgable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Suite of Programs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great suite of essential programs that make completing projects much easier. The ability to share and have access to your work across different devices is very helpful and beneficial in todays world.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy to get back to work with a program I am familiar with

    I would recommend this to a friend