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Customer reviews

Rating 4.5 out of 5 stars with 38235 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 38,230 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love Microsoft

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup and ease of use is great. I love the auto-renewal options and all of the additional products that I have access to

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Klr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came fast shipping so that was nice. I bought it for my daughter for college. Hopefully it works good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    My Friend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Microsoft 365 daily for years to organize my projects and keep the family smiling. This last update had me in a panic but the Geek Squad saved me. Decades of hard work can be accessed and shared again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Subscription renewal for Microsoft account

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed for renewal of my laptop computer, great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Easy to install

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 was easy to install on my laptop. Good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this annual subscription since purchasing my last computer almost 10 years ago, and it is worth the price to me since they provide updates for all of the relevant software.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software was easy to install and use. Worth the money!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Janina,

      We appreciate your review. We're glad to hear you had an easy setup and see the value of Microsoft 365 Personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    The product is solid, it's company stands with it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, good reputation! Very user friendly product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfectly adequate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I probably use Office Word 70% throughout the day of all my other programs. I knew that I would be able to finagle getting a copy on my computer without too much hassle and not pay for it. However, when I bought my new computer I thought what the heck & I bought it and of course it works great and it's the most current and I can update it without much of a hassle so why the heck not friend jump in the water the swim is just fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    keyboard purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite and courteous service, Store was clean and easily accessible. Wheel chairs for the handicap would be considerate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this for school and work at home! Never thought I would’ve need it till I purchased a hp computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal software is a must buy with any laptop or Desktop Computer!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this subscription because my son needed a way to write papers while he was doing his homeschooling. This was definitely the way to go and worth the money. I cant count how many times we have used this in the last 2 months! Its very simple to use and so many options of things you can do. Highly recommend getting the year subscription!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're so glad that Microsoft 365 Personal is working well for you and your son.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect, it has all the programs that you need for work or school

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was sent quickly and easily installed. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is great for person use with doing reports, spreadsheets and so on!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good Vaule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the upgrade yearly For the price you pay. It's nice to get the newer version of the software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo AMD Ryzen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent AMD Ryzen processor it is super fast and its great!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    A necessary product when transitioning from Window

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this software because I was transitioning from a Windows based computer to a Mac. The Mac has a word processing program, but it did not support (open) documents attached to emails or other documents I had stored on my thumb drive. This software also supports (opens) open office documents. (Open office is a free suite of software that I have used for years with zero issues.). Will likely use the WP program the most.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great Product...Great Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought this because I had Office 2016, and realized that I would be totally cheaper to get this and update every year. I am totally enjoying it - especially the use of Outlook for my email - which means I now only have one tab open on Chrome instead of 3 - since I have 2 Gmail accounts. Totally stoked about this and I am loving it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Tracy,

      We're so glad you are loving it and enjoying Outlook for all your emails. Don't forget that with Microsoft 365 Personal you can also install all the apps on any other devices you have.

      Best,

      Nelson
      Microsoft Customer Care Microsoft