Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 38620 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 38,619 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Quick Installation

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my cousin ,easy installation ,quick code delivery from BestBuy .They even can install at any best buy location but they charge some bugs for service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 360

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good and wirth the price especially if you become a Best Buy member for $99 them this will cost you even less.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got great help from Geek Squad getting this purchased and installed. Always great help!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Klr

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came fast shipping so that was nice. I bought it for my daughter for college. Hopefully it works good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Productivity Suite Fair Value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Microsoft 365 for many years at work. This purchase is for home use. It performs as expected but wish Microsoft would offer discs rather than yearly subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this program it has everything I need including access across different devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was easy to set up and the Geek Squad was wonderful in helping ensure the proper setup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inused for.more than 10 years without any priblem Great products

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office 365

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works as expected. No problems so far. Document creation and spreadsheets going as expected. Power Point works well also. Easy installation and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good way to learn MS apps

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing for teens. I am enjoying the use of MS365 and educating my daughter on how to use the applications that I use daily at work. I want her to explore these products so that she is ready when she goes to college. She is not interested in technology but she does try the basics.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Why did I wait to get it? So great.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used open source stuff at home. With the working at home shift, and the sales at Best Buy, I went for it. And, I love it. Why didn’t I get this at home sooner? It’s not that expensive, easy to set up, works great with my office work and I enjoy it at home too. Go for it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for taking the time to share this! We're happy to hear you had an easy setup and are loving Microsoft 365 Personal. We hope it continues to meet your work from home and personal needs.

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Had to be done

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the new features are very handy and seems to work with less glitches. Only thing I do not like is I do not have hard copy of the programs...not liking that too much.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    great tools for everyone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office was an easy install. Performing well without any issues :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new computer and bought Microsoft office. It was just about time for renewal anyway. It worked out.

    I would recommend this to a friend
  • Cons mentioned:
    Outlook

    Rated 5 out of 5 stars

    Office everywhere

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's great to have all of your Outlook and Microsoft Office files on all of your devices. One complaint is that in Outlook, you often cannot move or delete an email as 365 still has it open. You have to open another email first and then go back to the first email to move or delete.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi,

      Thanks for sharing your feedback with us. If you're having some Outlook issues, check out our Outlook Help & Learning page: https://support.microsoft.com/en-us/outlook

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy with my purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with my purchase. Updates run smoothly. I have had no issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software and customer service at Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, microsoft products are the best and the customer service at Best Buy is exceptional!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Classic software

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software covers all of the needs for home use or a small business.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    360

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the different options have been helpful for buisness and pleasure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with my purchase, no concerns with the device. Easy to install. Excellent customer service, he provides all information.

    I would recommend this to a friend