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Customer reviews

Rating 4.5 out of 5 stars with 38617 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 38,619 reviews
  • Rated 5 out of 5 stars

    Love Microsoft.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, couldn’t use my laptop without Microsoft support.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installed on a 10 year Toshiba

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great for my purposes. Geek Squad installed it on both my laptops. It works great on my 10 year old Toshiba and my new 2023 Samsung. That’s not a typo, I purchased my Toshiba in 2011 from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as always great product, easy access, user friendly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Renting software instead of buying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure about the concept now of renting the software instead of purchasing. That will ensure annual fees to avoid having your software shut down. Hoping the service support is comparable to the rental structure. Don't have a choice but to recommend as without the software, the laptop becomes a pricey tv.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good price for what you get

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've got 365 through my work, and I can put it on six different machines, but you never know what tomorrow brings, so I figured I'd get my own in case I ever got fired or quit or whatever. I couldn't pass up the price, in any case. If only I could get Adobe Studio for this cheap!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mike,

      We're glad you liked Microsoft 365 so much you purchased your own copy. You can actually install it across all your devices, but only be actively using it on one device at a time.

      Best,

      Hi there,

      Thanks for sharing your review. We're glad to hear that you had an easy installation.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect and easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. The product run on my computer very well and it’s easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and easy to use for everyday use and work more easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Account correction

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Tech noticed that I had two subscriptions and immediately made the correction on my account. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    5 Stars!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this upgrade when I purchased a new Dell Hard Drive. It was so easy to install and works perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Must needed for work!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, I really like Microsoft products I’m not real happy about the subscription service but I’ve been using it for many years so I’m kind of locked in but it is a great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this product for school work. Perfect for creating spreadsheets.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Software upgrade

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me awhile to get used to the upgraded software, but was good once i got the hang of it

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    All In one steal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap product that accommodates all My computer application needs.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    Expensive and inefficient

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive for only a 12 month subscription and very difficult to renew.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Microsoft is needed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need office for my every day work and school, I got a discount with the membership so it’s worth the price and value for the year. Recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    personal purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's very expensive; there are other, cheaper products that perform similarly to Microsoft.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Easy set up. Love the large screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for the dollars. Easy to set up and use. Love the large screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was happy to get this package for the sale price and my Bestbuy associate was very helpful. He is the best!!! Since I had to wait for the computer to arrive, I had the Geek Squad install this package on it and I’m now enjoying the software. Keep up the good work!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're glad that you're having a great experience with 365 Personal on your new device! Thanks for taking the time to share your story with us.

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I miss the days when computers came with Office, but I need it for work. Easy to use and it gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal offering for a two-year period.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal and optimize length of time usage. Will get one w more after the holiday season!

    I would recommend this to a friend