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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 37814 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 37,813 reviews
  • Rated 5 out of 5 stars

    Geek Squad Assistance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad helped me access my microsoft account after my husband's death when I could not. Very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft Suite for MAC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The suite is very good and provides the support I need. The software is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 for Windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the subscription aspect of having applications like Word, Excel and PowerPoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this so much that I upgraded to the Family Plan to share with my family members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 is Good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The latest Office 365 is so much better than the older versions that I used, which had many problems and issues in saving files and transferring them into other formats. This newer version has frequent updates so any bugs or issues get fixed in a timely manner.

    I would recommend this to a friend
  • Cons mentioned:
    Outlook

    Rated 5 out of 5 stars

    Office everywhere

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's great to have all of your Outlook and Microsoft Office files on all of your devices. One complaint is that in Outlook, you often cannot move or delete an email as 365 still has it open. You have to open another email first and then go back to the first email to move or delete.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi,

      Thanks for sharing your feedback with us. If you're having some Outlook issues, check out our Outlook Help & Learning page: https://support.microsoft.com/en-us/outlook

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Why did I wait to get it? So great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used open source stuff at home. With the working at home shift, and the sales at Best Buy, I went for it. And, I love it. Why didn’t I get this at home sooner? It’s not that expensive, easy to set up, works great with my office work and I enjoy it at home too. Go for it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for taking the time to share this! We're happy to hear you had an easy setup and are loving Microsoft 365 Personal. We hope it continues to meet your work from home and personal needs.

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Laptop add on

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much needed addition to my new laptop. I love the new features that I have. Editor and talk to text are very helpful.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    MS Office... it works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS Office is excellent for what it is, but I also wish it wasn't so expensive. I got lucky and got this for free with my new laptop so if you are in the market for a new system, it might be wise to wait for this to be included so you can save some money. It's also only a 1 year subscription... I don't know what happens after one year exactly (does this stop working entirely?) but I guess I'll find out!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,
      After your first year of using Office 365 Personal subscription, you would need to renew to continue to use it. The renewal price is $69.99 (USD). Should you decide not to renew it, it will become disabled leaving your documents in read and print versions only. You would either need to renew your subscription or install an earlier version of Office to be able to edit your documents.
      We hope this was helpful to you. Microsoft

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    jury out...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office is such a standard for anyone who is a business professional, I am just not sure about the whole s/w subscription process yet and whether or not I will end up spending considerably more than in the past. At home, I rarely upgrade software like office, not that important to be running the latest and greatest. We will see.... That said, was easy to get started and get it up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product for my Mac Book Air and I love it. It was easy to set up, no problems at all. Buying the laptop itself was quite a big expense so I loved how I could buy the year subscription and save some money now. This was a flexible way for me to get everything I needed all at once. The program itself is just as easy to use as previous Office products and again I've had no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal (1 Person) (15 months Subscription Auto Renew) Excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Combo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great combo of apps to do anything you want to do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Hate Annual Renewal-Love Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really resent not being able to own the software I am running on my home computer. Having to renew annually, leading to perpetually paying for software that you need to "run" your life is very annoying (to put it nicely). The product itself however is still excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This application is PERFECT !!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This application is perfect. It is worth the money !! It is the entire microsoft 356 office you need to be able to work from home with word , excel , outlook and etc

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Software 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a great tool to use for documents, spreadsheets, and all the other components of this software. Have used for many years.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Word program

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only used word and it works great so far. I have a lot to learn will rate again later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Very easy to use. Very user friendly!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Knowledgeable and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great and the sales person in the computer section was awesome. It was my third time dealing with him and he was very knowledgeable and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 is my new tutor!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm trying to get more computer literate and savvy, so I bought my first laptop ( a cheaper HP, like it) And it was recommended that I go ahead and get Microsoft 365, as a way to learn and work with Word, and later Excel and Power Point. So the software is fine, I'm just slow!

    I would recommend this to a friend