Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 37816 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,720 of 37,815 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft - 365

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is easy to install and use as well. I recomend to everyone to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Microsoft 365 review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I've only used Word and it works fine. Nothing else to say.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Needed this product!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loves these programs and helps me function with my personal business daily!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft tablet

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Tablet and Microsoft package, highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365 personal

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is an excellent solution for individuals who need the use of the software from anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    365 has always been a must have. I have never had a problem with using this product since it was first released.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product I purchased is fine, what lacked was customer service from geek squad. The desk was seriously understaffed. I found 6 employees standing around visiting with each other and a manager and when approached about maybe helping the long line of people at geek squad they scattered like flies. When I asked the young female manager if someone could help, she said no.. they were scheduled on the floor and couldn’t leave it to help out.. when asked if she could help, she gave the same runaround. When I asked for the name and best way to contact the store’s general manager I was told to call the stores main number and ask for them that way. When I asked her for the best time to reach them I was told, “I don’t know their schedule” in a rude tone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not use this computer without this software.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    no communication between emails and subscription

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software is great, I do use it. However, I bought it through the website, not from the email link. Now I keep getting notices that my subscription will end bc I have not renewed it! How can a software company not keep their communications and purchases up to date with each other?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Office 365 works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have Office 365 Home. This Personal edition was part of a promotion. Unfortunately, I can't actually apply the Personal license because that would downgrade me from 5 licenses to 1. But as far as Office 365 goes, I like the service. Some may prefer the outright purchase, but if you have several machines to keep updated, this is a good alternative.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    365

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have this program but it expired. I repurchased it because it is an excellent program

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works very well!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed Office on my new laptop. This works as designed. No issues at all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft Office

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office - it does everything I need it to do. I use word and Excel almost every day for my home-based business.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Package

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I need and more. Wish it did not constantly insist on AI and Cloud storage though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use for me as senior citizen, I enjoy the updates.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Do it! Its a great program to have for your cpu

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iove this product! It's a big help for anyone who has a computer! Works great! Thank you Best Buy in Rockford, IL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for all ms applications. Ms word and cloud storage is the application I use the most but overall it is still a great price for all that is included.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system! We have it on all of our devices! I love that we can use it across several devices (phone, tablet, computer, etc.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Software

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a great product for keeping all my informstion and I have renewed my subsvription every year.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    "Microsoft 365: Seamless productivity, a perfect c

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Microsoft 365: Seamless productivity, a perfect complement to my HP laptop!"

    I would recommend this to a friend