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Customer reviews

Rating 4.5 out of 5 stars with 38145 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 38,144 reviews
  • Rated 5 out of 5 stars

    360 Purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recently purchased Microsoft 365 to install on two laptops for our church, and it has been a wonderful investment. The setup process was smooth and easy to follow on both devices. The subscription provides access to all the essential apps we need—Word, Excel, PowerPoint, and Outlook—along with cloud storage through OneDrive, which has been a huge help for keeping our church documents organized and accessible. One of the best features is the ability to share files and collaborate in real-time. This has allowed our ministry team to work more efficiently and stay connected, even when we are not physically together. The security features also give peace of mind, knowing that our data and records are protected. Overall, Microsoft 365 has been a blessing for the church, providing reliable tools that help us operate in excellence and keep everything running smoothly. I would highly recommend it to any church, ministry, or organization that needs dependable software for productivity and communication.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    January Jefferson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine. Thank you very much. The employees were extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anthony equals Perfect Employee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony was very personable and knowledgeable about the concerns of my laptop. At pickup he explained all that they found and provided some "tips" concerning the fraud that I experienced. He also checked my iphone and cleaned out the "junk" apps that were not needed and could open a threat for fraud. He also installed Norton which I had bought previously into the laptop. I can't thank him enough for all he did for me,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updated computer life skills

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 has helped bring me into the future compared to my previous 15-year-old computer set up, Learning the new features has been smooth and definitely improved my work technology and online presence.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    It is fine, but I prefer a standalone product.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great package, but it would be better if there was a way to easily toggle from my personal MS 365 to my work MS365 on the same computer. I'm not a fan of subscriptions, personally. I would rather be allowed to upgrade from time to time with less expense.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like Microsoft 365. It is hard not to function the use of a computer without the use of the microsoft programs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Overall performance

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to use and install. Good product for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great product! Easy access and install on my MacBook

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    I love Geek Squad!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this 3 piece rating, I just want to say that all installations by Geek Squad are working beautifully. All is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer.. the best out there..

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Microsoft 365 Personal for over a year now, and it has become an essential part of both my personal and professional life. For anyone looking for a powerful, all-in-one productivity solution, this subscription is well worth the investment. What I love most: Access to Premium Office Apps: Having full versions of Word, Excel, PowerPoint, and Outlook is a huge plus. They're always up-to-date with the latest features and security updates. 1TB of OneDrive Storage: The included cloud storage is generous and extremely useful. It automatically backs up my files, syncs across devices, and allows easy sharing. Cross-Device Use: I can use Microsoft 365 on all my devices—laptop, tablet, and phone. Whether I'm editing documents on the go or checking emails on my tablet, everything stays in sync. Great Value: For the price, you're getting a premium suite of tools plus cloud storage and added security features. It’s especially cost-effective if you frequently use Office applications. Bonus Features I Appreciate: Built-in Microsoft Defender for added online security Editor in Word helps catch grammar and style issues Regular feature updates and cloud-based collaboration options Verdict: Microsoft 365 Personal is ideal for students, freelancers, remote workers, or anyone who needs reliable productivity tools. It offers flexibility, convenience, and peace of mind knowing your files are secure and accessible anywhere. ⭐ 5 out of 5 stars – Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an HP laptop to replace my eight-year old computer that was slow and increasingly unworkable. The set up for my new computer was east, and I was able to select and install applications I can use for my needs. I am a retired nurse and church volunteer. I need to be able to email other church members, create and edit Sunday school lesson plans and spreadsheets for the stewardship campaign and budget. My new computer gave me seamless access to my church's Google drive, and interfaces with my printer.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 4 out of 5 stars

    365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 personal Windows was really easy to download and activate. I can use across multiple devices. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and fgreatly improved my computer function.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Product Ever!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it to complete my church and other personal assignments. Easy to install and user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Simply a Wow product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AMD product I purchased in OCT 2025 has working perfectly fine. Thanks to the BestBuy Product support team for their guidance to buy the device of my specifications and choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Excellent Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 this software provides a variety of excellent software options that help me in my home business. I especially use Word and Excel Spreadsheets. I love the fact that it is easy to install and easy to use. I don't like complicated software that is hard to install or use. This is very simple and easy and always at my fingertips.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it all since I recently upgraded to Windows 11, but it works well with all applications so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product, just a bit pricey for a 12-month us

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal offers essential functionality with its suite of applications, ensuring seamless productivity. While it's undeniably effective, the price point might be a tad steep for some users. Nonetheless, the comprehensive features and constant updates make it a solid investment for those prioritizing top-notch office tools and collaboration capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A necessity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    need to have excel and windows are irreplaceable good value from best buy when getting a new computer

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Purchased new laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales tech helped with the buying process and even gave me some insight to purchase a better computer with an upgraded program to fit my purpose

    I would recommend this to a friend