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Customer reviews

Rating 4.5 out of 5 stars with 38148 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 38,147 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Old Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Microsoft since elementary school. This was easy to install. So far I've only used Word and Excel, but no complaints with either.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Great to hear that you're enjoying your experience with 365! Thanks for sticking with us for so long.

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great product for a great price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product for a reasonable price! In the past I purchased microsoft office at full cost, I had no idea that based on the number of people using the product and for what reason, the price could be less. I appreciate the sales associate sharing this information, as it was purchased for my personal use and because of that I got a much better price!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It Works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised and designed. My only complaint is that I hate that youmhave to pay for it year now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My all & all

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Microsoft Office is awesome it suits all my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft Office Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been pleased with my products purchased from Best Buy, and this one is no different. Best Buy Geek Squad staff are always willing to help if I do something the wrong way. I recommend Best Buy products to anyone needing software, computer/laptop, or anything similar.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Best at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful piece of equipment! Easy to operate and it holds my records well. The sale offered some good time to get used to its operation before taking it home. I have always been very pleased with people and equipment there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microaoft365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new upgrades are very confusing. You have to search for every single thing. The icons are just not good. There are so many “improvements “ you have to take extra time just to get to where you previously had just pop up. I don’t like it, but you’re not given a choice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The application built in Microsoft 365 are not only important but also displayed the qualities to enhance the quality standards of the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is awesome! So helpful and useful! Do not know what I've done without it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best one that I love about this program is the PowerPoint because I love to create. I have gotten kind of rusty because I am retired, but getting back into using it has been awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Microsoft 365, and all of the new additions that have been added.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Office suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product designed to work with multiple units

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use office suite in my business and depend on its easy and familiar use to accomplish my business tasks and goals. Office: Familiar, tried and true, just right.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's software. Works for me. Would recommend to anyone that needs software.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    perfect for school

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting Microsoft 365 Personal was a great decision. It’s super convenient having access to Word, Excel, and PowerPoint on all my devices, and everything syncs perfectly. I use it a lot for work and personal projects, and it’s nice knowing I always have the latest updates. The 1TB of OneDrive storage is a huge bonus too, so I don’t have to worry about running out of space. It’s definitely worth the subscription, especially if you need these tools regularly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Templates are awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microsoft 360 is awesome! I haven’t used a computer in years. I was elected as secretary to an HOA Board and had to write minutes for the meeting. It was so easy. All I had to do was ask questions on my Microsoft 360 and I had a template in seconds. Everything was lined out for me. I could even send to another member and they could edit and send back to me. It was a piece of cake. I had compliments on my minutes and it was all do to my Microsoft 360!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Microsoft 365 personal - consistently great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Microsoft 365 personal to install on our new HP 15.6" Touch Screen Laptop! The download and installation was very easy and the product works flawlessly with no issues. MS is very consistent, thus my first choice as a word and publishing software.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Power. Storage. Simplicity.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal is the ultimate digital Swiss Army knife -- Word, Excel, PowerPoint, Outlook, plus plenty of cloud storage. One subscription. Endless productivity and peace of mind. If "work smarter, not harder" was a product, this would be it.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 3 out of 5 stars

    Software Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This might be hard to believe but your computer does not come with what many would consider basic software. Computers have long since progressed beyond just typing letters but finding out it does not come with some type of word software is highly dubious. Some might point out it comes with an expanded notepad software and I defy anyone to use it for anything more then a grocery list. Most new computers come with a one year subscription to this product which is how I got it. It is nice but not being able to just buy it but rent it is something I will have to consider when my year is up. This year long subscription comes on a little plastic card where you have to scratch off to reveal a number to redeem it online. BE VERY CAREFUL when scratching off the covering film, if you damage the card or scratch a number rendering it unreadable you might be out the purchase price. If this happens Best Buy will tell you its a Microsoft issue and Microsoft will tell you its a Best Buy issue. I got lucky, I think, that because I am a registered Best Buy Rewards Member that I got an email with the code reminding me to redeem my product. With out this I would have been out of luck. I like Microsoft Software but the idea of renting their product every year versus just buying it is not something I am sure I can do, at the end of the year I will have to make that decision or take my chances with one a several free office software products available online.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365 is Cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software & still amazed at all you can do with this from the co-pilot to AI. Good, good stuff.

    I would recommend this to a friend