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Customer reviews

Rating 4.5 out of 5 stars with 38293 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 254 Showing 5,061-5,080 of 38,292 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great amazing product!!! love it works really great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact they cover my phones and other computers, which weren't bought from them and can call them over the phone for resolutions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YAY Complete Customer Service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a writer I knew but did not tell store staff I needed to update my 365 Word— they made sure I had what I needed before I left the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy on-line installation. Easy to use and browse the different products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User Friendly and A daily need in preparing report and PowerPoint presentations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft office

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for anybody in school or work. It works great with any Apple device .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for personal use! I use it for both personal and educational purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thank you BEST BUY TOTAL TECH

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and Geeks helped with purchase and installation on our laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition for your computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely useful product constantly using one of the apps. I highly recommend buying this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient. I am well pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Software

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to subscribe to and simple to use. 15 months of subscription

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect for business business and personal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a yearly subscription on my iTunes account I’m happy I didn’t renew it for $78 even tho I really needed it. Best Buy gave a discount with the purchase of my pc and it was worth it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MS Office 365 is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS Office 365 installed quickly and easily and was ready for use in minutes. I like the fact that I will be kept up-to-date. No problems or incidents so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fine but Took Back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up buying this with my MacBook Pro. I ended up taking it back because I realized that Pages and Keynote are easy to use. I wish I would have kept it because there are a few things I would have liked related to PP and MS Word, like clip art.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Would get again

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, nothing better than buy an original product and have já peace of mind!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office suite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful for personal and business use. Works well and smooth service provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Microsoft 365 and I have enjoyed it every moment. My reason for buying this product was, so that my children can used for their school work. I have a 1st grade, 3rd grade, and a 8th grader.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having my own version of this software and not have to deal with freeware.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ugh technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I wanted or expected and the person helping me apparently didn’t explain this! I wanted this product to download on my computer NOT another worthless subscription to deal with! Same reason i got rid if quickbooks!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft application

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like its should! Didn’t have any issues

    I would recommend this to a friend