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Customer reviews

Rating 4.5 out of 5 stars with 38603 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 271 Showing 5,401-5,420 of 38,601 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides everything I need in one package, at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Word/Excel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed all wrapped up in one package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Excel for home record keeping.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Microsoft 365, too bad you have to renew it every year. However, I could not get the Outlook to work properly. I mostly bought it for the Excel.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Steve,

      We're really glad you're enjoying your experience with Excel. We'd also like to try and help with getting Outlook working for you - try our Outlook Support page here: https://support.microsoft.com/en-us/outlook

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Software

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought my computer I got this install because these are programs I will need So I had the geese squad install them for me quick easy didn't cause much

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect download. Added to my account no problem. Customer Service was a big help

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works how it is supposed to, yay. I couldn't ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning to use it. Haven't used Microsoft in 6 years, so it will take a while to get hang of it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Super Challenging

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft works hard at confusing non-techie people like me. It would be so helpful if they would do their upgrades and still keep the basic navigation icons and system in place. Instead, they create a whole new look and make it super challenging to find the most basic "buttons" to push, e.g. the "settings" button. Is there one?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freakin Amazeballz

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great product works great with our company software.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's all good and well understood and it can help and it's a lot of fun to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this software. Has everything I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect subscription have all access and is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great. More easy to work with than previous versions

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Simple - Office

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it should! I have only used 10 before this, no issues noted.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great price for a full year. It has everything i need for my college courses

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Oh so easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and use on computer. Love it! We are having some trouble let getting it on our phones, but haven't taken much time to read directions either.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're glad that you're having success with set up on your devices. If you need any support for setup on your phones you can always check out our Support Page here: https://support.microsoft.com/en-us/microsoft-365

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Makes life easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my work im always making power point presentations and making charts. With this program, not only does it speed up the process but it also easier to keep things organized and straight to the point.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 add on

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it added on to my purchase with a laptop so it came in really handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complete package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so glad I purchased this bundle with my new HP laptop at Best Buy. It has all the apps i NEED.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MS Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have programs to do anything in today's world!

    I would recommend this to a friend