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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38599 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 292 Showing 5,821-5,840 of 38,598 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Software update.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought unit in for service and clean-up prior to update to Microsoft 365. Clerk changed my account from family to personal, saving me some money.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    great software for synching several devices

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software can be used on multiple devices which allows you to work seamlessly across devices. Highly recommend it for anyone with multiple devices.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear you enjoy having Microsoft 365 Personal installed on all your devices.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Who doesn’t need this everyday

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NEED. Any person looking to keep your knowledge flowing will always need this. Perfect for personnel use or for work. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 Personal is powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal is powerful and offers all the programs you will need. There are helpful feature videos included which help to provide ease of use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. We're glad to hear that you are finding our training videos helpful.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Necessary

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's impossible to get anything done these days without this package.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The digital download was super easy. This is a great product. I use it for work and home. Documents and spreadsheets are super easy to use also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    repaired computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    at this point serves our need. there are things we have not had time to set up yet.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great Bundle

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy that I was able to get all these products under one installation. The price was very reasonable and the product bundle is a great bargain.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Thanks for the feedback, James! We're glad that you're finding Microsoft 365 to be a bargain.

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office. Great product. We need to have this to write reports.Easy to use. Easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I would purchase again. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and quick!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. They’ll send you the code and you just have to put it in.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and picture, easy to use and set up, great sound

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Who doesn’t love Office products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office-great product for a teacher like myself. Love having all of the home office tools. Reasonable price point for the year.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, use it regularly for spreadsheets and word documents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office 360

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good software. You really need all the features that is offering

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I really enjoy using it it makes life much easier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using it it makes life much easier especially with the forms that I can create and when it comes to doing my bills it’s very helpful

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Helen,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal makes your life much easier.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Best Geek Squad installed this on the day I bought my new laptop. I have only used it a couple of times but so far, it seems just fine. I like the deal I got. Usually, it costs $70 but as a Total Tech member, it was only $50 for Best Buy Geek Squad to activate it. In addition, the subscription usually lasts for a year but mine is for 15 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb Lightning Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop will be a replacement for another HP Intel 7 laptop that is 10 years old. While it still performs, it is slowing down, and I wanted to move from a 15 to 17 inch monitor. I have delayed doing this for a year or more because I was not looking forward to migrating files, settings and setup to a new computer. Literally, I did nothing but plug it in and let it charge, open the screen, and every file, download, setting ... including communication to my printer ... were operative. This HP is beautiful, awesome touch screen, backlit ... could not be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the updated features and the discounted price

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot be without Microsoft Office. My only complaint is it is now a subscription which needs to be renewed every year and that it is only good for one device and I have 3 devices that I use.

    I would recommend this to a friend