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Customer reviews

Rating 4.5 out of 5 stars with 38296 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 296 Showing 5,901-5,920 of 38,295 reviews
  • Rated 5 out of 5 stars

    Christmas gift gone awry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will base my review on past experience. I purchased this as part of a Christmas gift (Laptop) for my wife. I probably should have used my work email, as she has access to our personal account. In summary, she hasn't received the laptop let alone downloaded the software. Signed, Not a smart gift giver

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    francis

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was for my grandma easy for her to used and what she need it for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nowhere to Sit and Somone’s eating. No!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product because it’s personal unlike that public stuff all the other guys are trying to force down your throat. Microsoft personal. Just you and Microsoft. It’s not public, you and 20 other people in a small subway car, nowhere to sit, someone’s eating, why is it so hot in here, did that person shower today,??? I just wish this was more personal… ah!!! That’s why I like it. Personal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MacBook Air

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully on my MacBook Air. It was very easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The digital download was super easy. This is a great product. I use it for work and home. Documents and spreadsheets are super easy to use also.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft suite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard not to like the best suite of programs. I like the options offered to either buy this outright or purchase with future upgrades.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    survey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now this I like, I have used it several times. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Software update.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought unit in for service and clean-up prior to update to Microsoft 365. Clerk changed my account from family to personal, saving me some money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is user friendly.and gives you a lot of options

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good works well and easy to set it up out of the b

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good works well and easy to set it up out of the box

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great Bundle

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy that I was able to get all these products under one installation. The price was very reasonable and the product bundle is a great bargain.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Thanks for the feedback, James! We're glad that you're finding Microsoft 365 to be a bargain.

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    365 Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy all of the great features offered in this package.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buying experience and ease of activation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased new computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for home business needs. Better than previous version

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Personal Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my personal Microsoft… very useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to a new computer. It gives you extra terra bit of cloud storage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the product. Works well and was easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Bees Knees

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly faces, beautiful display showcases, and best of all the floors and counters are so very clean. From the option of cutbside pickup all the way to their geek squad house calls for installations the customer service is what i can only describe as the bees knees! (Just a little tid bit, that saying comes from the fact that bees collect the sweetest pollen balls behind their knees on their way to make the honey.) Best Buy you will forever have a sweet spot in my heart and daily life, Thank You

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    great software for synching several devices

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software can be used on multiple devices which allows you to work seamlessly across devices. Highly recommend it for anyone with multiple devices.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear you enjoy having Microsoft 365 Personal installed on all your devices.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fabulous!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Microsoft 360! Many great features using excel and PowerPoint. I use mine for school and tutoring others on the side.

    I would recommend this to a friend