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Customer reviews

Rating 4.5 out of 5 stars with 38296 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 306 Showing 6,101-6,120 of 38,295 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Update of Microsoft needed for optimum performance with completing personal tasks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love MS products, but not the yearly fee.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given this a 5, because I love MS Word and Excel, but very annoyed that I have to pay $99 per year subscription fee. We did not have to do this on our previous computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Microsoft Products! Great for small business start up and personal use!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Office 365 install easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and use. Makes using software very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing better then have your personal Microsoft at home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for the money. Easy to understand and easy to set up. Microsoft has a "Best Buy" in this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    365 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave a friend a new laptop for Christmas and purchased Microsoft 365 to go with it. It’s a must have purchase with a new computer now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Office

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to outright buy office but that is no longer available so this is the next best thing. Easy to install and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    product is knowledge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy program members will get at least 25 points for each published review when a program member provides a valid My Best Buy member number. Receive points for up to eight 25-point reviews per calendar year. Some point offers expire, so act quickly. Please allow up to 20 days for points to appear in your account. Subject to My Best Buy Program Terms. Subject to change without notice. Best Buy may withdraw offer prior to expiration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy to install and get working.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not very happy with the Microsoft product provided

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual with Best Buy, there are no non-subscription Microsoft(compatible) products are available that are available from other suppliers. I also strongly prefer the good old CD available so I am not dependent on the internet for anything I want to do like waiting to load certain portions of the product until later when I need them. Also, I don't want everything I purchase to put on my computer to require either Microsoft or Google account information/login. This is certainly not the good old plug and play content that you used to be able to get for your computer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt even know you could buy these and im so grateful because I was told I'll need to have a couple of the Microsoft services for school.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Tracy,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal is helping you with school.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Birthday

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for Wifes Birthday new computer. Great set up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my mac computer. Install was very easy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    365 Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for just about anything, homework, scheduling etc…

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works for work!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't work without a MS product and needed all the apps this software includes. Dislike how MS wants access to every piece of information about me and what's on my pc everyday! And causes delays to keyboard and printer when I cable in to reconnect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office 365...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been a fan of Microsoft Office and the ease of use... this takes it to a new level with all the added bonuses you expect to get with a subscription based product. Cant complain anywhere, loving it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rj

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got with laptop. Nice deal work best . I like store

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Office for personal and work applications. I use Word more than the others, but couldn't manage without all of them.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and code worked right away. Can use on iPad and laptop no issues

    I would recommend this to a friend