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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38582 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 315 Showing 6,281-6,300 of 38,581 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I highly recommend this product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is perfect for any laptop and/or computer. The installment is quick and easy. Everything you need to personalize your device.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you had an easy installation and that you recommend Microsoft 365 Personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Don't forget to purchase.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have item. MS is used daily and in all aspects of my personal and work life.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great package for students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to go with my grandson's computer so he could do school work from home and it has everything a student needs. Glad we bought it.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    Office 365 is a great program to work with.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using Office 365 and there are always more features to learn than I can possibly use. Previously I purchased a used computer with OpenOffice 4.1.1. I really missed having Office 365 and it's features. Now my new laptop has it. I enjoy being able to make spread sheets and the other features as well as using formatted pages. I do wish Office 365 was for the life of the computer and did not have to be renewed annually.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick & easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and use! Received digital purchase and download instructions via e-mail almost instantaneously.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great application to own, word, excel, and others on the application, easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    works for small business

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for our small business. And was at a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good software package!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been waiting a long time to use Microsoft 365, and the wait has been worth it. It is very user-friendly and much more efficient than older versions of Office. My only disappointment was that you had to purchase it online and I will have to renew it every year. On the plus side, it does include Publisher!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really love using this product, as always.. no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High demand

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really worth buying the original and the safe.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    love the computer ASUS so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having purchased items from best buy in the past, i am delightfully impressed with my most recent purchase. i also bought an Iphone 6 recently and it was simple transferring data to new phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Tech Perk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent software and included in the price. I am very pleased but that's why I buy at "Best Buy" for most of my technical purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The card worked great. Really useful and worked fast.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    365 on MAC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a great way to have this on my Mac . Used Excel for years.. No a tech guys , so didn't want to switch to anything else .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Word, Excel, and Powerpoint are necessary for my business use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy being a digital download that I received by email. My daughter needed it for her new computer. Extremely easy to install.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Tonya,

      Thanks for sharing your review. We're glad to hear the installation went well.

      Best,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the easy installations of the Microsoft Office on my lenovo desktop, its Windows 11 and I love the comfort that I can do most do from the comfort of my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't pass up on this. Easy as 1, 2 ,3.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome discount when bought with my Lenovo yoga laptop. Install was easy as 1,2,3. It was sent to my email and installed with in minutes. Gives step by step directions, so literally you can not mess up. It's totally easy, even if you have no technology experience. Just play the helpful videos and voila.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy online order

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East to order and install online. Great price and options were easy to understand. With more time online we needed this product.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Lola,

      Thanks for letting us know that you had a great installation experience! We're glad that you found us.

      Best,

      Tom
      Microsoft Outreach Team Microsoft

  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Microsoft 365! Ordering process was very easy.

    I would recommend this to a friend