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Customer reviews

Rating 4.5 out of 5 stars with 38305 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 317 Showing 6,321-6,340 of 38,304 reviews
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    A Business Standard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good product for multiple machines. This product is a universal standard required by most businesses.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product no problems. Easy to use set up and understand

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything in the package seems to work GREAT!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the improvements that have been made, and the instructions are based for those who use the forms on a limited basis.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Frusterated

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this product at work and work may have put it in the cloud for my personal use. I don't know why the new one will not download on my new computer. It keeps saying I already have it. I found it on my new pc but I can't open any of the components. I also don't know how to shut off the old so I can add the new. VEry frusterating.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good price! Combo buy with HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not renewed our Microsoft office acct BC we don't use often. I couldn't pass up this buy for $59/yr subscription. Personal/1 user.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Great service

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All applactions run very smooth and one drive has been a life saver

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome Got a deal with my laptop and saved a few bucks on this I use it for school and does wonders for my essays and presentations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Suitable Package. Affordable. Got what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microsoft 365 package is best suitable for my personal, professional needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for laptop, for school. Works like it should. Too bad MS decided to lease instead of a one time purchase. Gives me an incentive to look for and to use other products in the public domain.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Imac Mini

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the product. I can now work on my manuscript

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Yes, do it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the easy way to have Office stuff on your computers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using MS Office 2010 and this is a serious upgrade. Only loaded it on the PC about 2 weeks ago, so I haven't had much time to use it. So far, so good. Easy to download and install to start using.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy online order

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East to order and install online. Great price and options were easy to understand. With more time online we needed this product.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Lola,

      Thanks for letting us know that you had a great installation experience! We're glad that you found us.

      Best,

      Tom
      Microsoft Outreach Team Microsoft

  • Rated 4 out of 5 stars

    Nice Tech Perk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent software and included in the price. I am very pleased but that's why I buy at "Best Buy" for most of my technical purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had been a while since I upgraded. I found a lot of nice new features.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    365 on MAC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a great way to have this on my Mac . Used Excel for years.. No a tech guys , so didn't want to switch to anything else .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good move

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I need for the personal and business life, just not a fan of memberships

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to put on grandson Christmas computer. Not easy to install, confused with using my email and info, should have put his info maybe would have been easier

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I highly recommend this product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is perfect for any laptop and/or computer. The installment is quick and easy. Everything you need to personalize your device.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you had an easy installation and that you recommend Microsoft 365 Personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft