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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38582 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 320 Showing 6,381-6,400 of 38,581 reviews
  • Rated 5 out of 5 stars

    Useful and love the cloud storage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So useful... I especially appreciate the large amount of cloud storage for our business!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Subscription

    Rated 3 out of 5 stars

    was easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still can't find the icon for it in my apps. The program itself is great, especially after not having one at all.. not so happy it expires in a year.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP all in one.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to set-up. I wish it came with more memory.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new computer for the first time in several (5+) years so everything seems nice. Office has worked fine so far and its ease of use now compared to my old computer is easy to learn.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Apple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad with it so I hope it works well for some years

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have. I use these for excel sheets and to send invoices

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365 works perfectly

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great OS to work on my Mac Pro. All products were included and exactly what I needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Under performed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always give you five stars, but this time I have not had my issues resolved and had to go to an independent agent. Disappointing as the Geek was to the house and fixed certain ones, but now on vacation, I am looking for someone again. It took me lots of calls as booking on line was not possible for me but ended up talking to India where an lovely lady booked my helper for days out. It seemed awfully complicated for a small thing. The IT man I hired later accessed in and helped me in seconds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Boss Babe Super Power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have especially when you just became your own boss.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to get used to MicroSoft 365. This is the first time using.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A must

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beneficial with operation and programming needed for use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for getting the basic applications on any device

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me access to all portals of Microsoft honestly is the best

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love MS365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a little trouble finding the product code on my receipt but once I did I was able to load and use Microsoft 365. Thank you

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value would definitely recommend for online school

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install on your computer , updated version

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Office 365 has a fast & easy download process & it is also easy to get used to working with this new version!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Thanks for sharing your experience with us, Angela! We're really happy to hear that you're finding the latest edition to be very user-friendly.

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Office 365 Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless update. Worked as I expected. I would recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great Office 365!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Office 365 on the same day that I bought my Dell laptop! I installed all the Office on my laptop and I didn't have any problem to do it! In each step you need to do, the Office will help you and I did by myself! I'm so glad that I did because I didn't need to spend $40.00 to pay someone to do this service for me! I love Microsoft and this Office 365 is very good!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Joyce,

      We're so glad to hear you had such a great experience getting Office installed. If you need any help getting started we have a great tips and ticks page here: https://aka.ms/AA4r1mp.

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Rev

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software is perfect, useful and helpful. Recommend it

    I would recommend this to a friend