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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38582 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 322 Showing 6,421-6,440 of 38,581 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program was installed before we left the store

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Office 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will have to wait and see how the subscription model works, but it was easy to install and update. I use Office at work and home and having it included with the laptop I got was a bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I glad to have my Best Buy Microsoft 365. Its good to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good move

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I need for the personal and business life, just not a fan of memberships

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JulioGomez

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to follow up the instructions and unload the SW

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic MS Office product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with using the MS Office but am terribly disappointed that I had to purchase this produce after I paid $1,000+ for the Surface 3 and expected this to be preinstalled. The programs are the familiar MS Word, Excel, PowerPoint, Outlook programs. I had some difficulty installing the programs and had to contact customer service to resolve the problem. I don't know how it was resolved since in the middle of the troubleshoot, the computer finally recognized the key code. We didn't know exactly sure what we did to fix it but it works now. I am concerned this was only a "subscription" and wonder what happens after the 365 subscription expires. Do I have to purchase this again?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Update Apple Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very informative on the software and upgrade.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    having fun with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i dont like that now i have to pay for this programs now a days. but i am having a blast with all the new futures and finding out how much i can do now compared to the past.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and very easy to install and set up. A great product for any school age kid. High school or college. Very reasonably priced

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Easy install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its office. Wish it came with a disc but thats the days we are living in now. Easy to install and ran without issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product performs as expected. So far I had not had any issues

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    n/a

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its original and easy to be driving for my android.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    What I needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Downloaded and used the 365 on more than one computer and it works great having all the programs that I can use on multiple computers.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Fran,

      We appreciate your review. We're glad to hear that you enjoy having Microsoft 365 on all your devices.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MS Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and just what I needed! Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, easy to set up and use. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Readiness

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just what was needed very useful for the college journey. Being prepared is important

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect ms office for all my computer needs, for sure!

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 3 out of 5 stars

    Would be happier with a one time purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the Microsoft Personal works as well as our old Microsoft. The only objection I have is that it is a yearly subscription now--they no longer offer a one-time purchase so I'll have to pay to renew this every year. So I'm not happy with that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy on-line installation. Easy to use and browse the different products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and easy to use. Helping a lot in class.

    I would recommend this to a friend