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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38582 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 324 Showing 6,461-6,480 of 38,581 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New laptop and Microsoft 360

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great for my business. Haven't updated in ten years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this when I got a new computer in December, so far it’s doing the job , the real test is 2 or 3 years down the road

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellant product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easey to install and use. I like the fact you can download docs as well as have them stored in the cloud.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great all around software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Microsoft office product.... Perfect for my home computing needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft office package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase - user friendly. Using on an old laptop so I was worried about the use of it..but it has been good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regularly count on Microsoft for excellence in all its products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does what it's supposed to do!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I was never supportive of the fact that Microsoft now made Office a subscription; the product does what it's supposed to do. (Yes, I am aware I can purchase the software forever.)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , was just a renewal so no setup needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 12 month subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    enjoying the access to all the standard office apps

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad installed it on time and it works very good

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    Did not use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't actually use this. I went back to the store and traded it for Office 2019. Just didn't want the subscription thing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Savy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have still not fully utilized this but it’s been very helpful and easy to access

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great tool for College and personal use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of use ad makes doing my nursing school homework easy. It's also perfect for personal use for resumes and recipes!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good add on

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with purchase. Was glad to see that it was not only an option but was for 15 months at a discounted price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to use my Microsoft account immediately after I downloaded it. Very convenient since I got it product via email.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Completes my computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for free with my laptop purchase from Best Buy. Works seamlessly with my ipad and the Lenovo tablet. No complaints what so ever.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product for new computer owners.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product came with my new computer and it was a great addition. I have all the necessities needed to complete my computer purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very good customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my Office 365 when I bought Dell - Inspiron 23.8" Touch-Screen All-In-One. Sales person offered to me super discount for 1 year Office! Thank you for good deal!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The hidden numbers tore off.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rub off paper covering over the hidden 25 digit number was not completely legible.I could only read about 15 of the numbers. I was advised that it was a Microsoft problem and to take it up with them. I didn't see it that way. Best Buy sold me the software program and therefore was liable. If I bought a computer monitor and took it home and it didn't work "out of the box," it would have been a Best Buy problem. Why wouldn't that also be true here ? It took the store manager (Chey Anne) to get involved and solve my problem. I made several trips to the store before I was able to walk away satisfied. She made it happen !!! This rub off "stuff" is just no darn good..............

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a great deal on this at Best Buy. I use it everyday

    I would recommend this to a friend