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Customer reviews

Rating 4.5 out of 5 stars with 38310 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 330 Showing 6,581-6,600 of 38,309 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied customer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It functioning as it should and performing as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love this!!! I purchased the 12-month rather than the lifetime, because what computer lasts forever??

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for personal and every day use. Kids also do school work with it. It was a + to my computer purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to manage i got it for my Microsoft surface go lap top

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Necessary purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth purchase price. Functions as expected! Wish the subscription would be for longer period of time !

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're happy to hear your new Microsoft 365 Personal subscription was a good investment for you and your workspace! We're proud of the package we've put together in your new suite, and are thrilled you've found it suits your needs. Thank you for sharing your feedback with us, we appreciate it. We're glad you are pleased with your purchase!

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Upgraded Finally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relieved I finally upgraded to Microsoft 365. Remains familiar, easy to navigate with lots of new amazing features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great price for the program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase of this allowed me to complete what I needed for my computer. Easy to use at a great cost. I would highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    quick setup

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality product, more applications than needed , but makes tasks easy to use. no issues with lab-top or windows 10 so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The hidden numbers tore off.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rub off paper covering over the hidden 25 digit number was not completely legible.I could only read about 15 of the numbers. I was advised that it was a Microsoft problem and to take it up with them. I didn't see it that way. Best Buy sold me the software program and therefore was liable. If I bought a computer monitor and took it home and it didn't work "out of the box," it would have been a Best Buy problem. Why wouldn't that also be true here ? It took the store manager (Chey Anne) to get involved and solve my problem. I made several trips to the store before I was able to walk away satisfied. She made it happen !!! This rub off "stuff" is just no darn good..............

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very useful and fast surfing .. i am happy and good decision i made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have Product for Any User

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Microsoft software user for decades and can't think of not having access to this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to switch license from old computer to new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to return my brand new computer and I was nervous that the single license I purchased would be linked with my old computer. Fortunately, you can just log in to your microsoft account (easy to create one with email address if you don't have one already) and just change the computer that the license is linked with. The actual software seems clean and crisp in design. No shortcomings that I've found so far. It's unlikely that I'll pay for the yearly subscription for updates but the sales person told me that I will still be able to use the software in it's current state without paying for a subscription. Hopefully that turns out to be true.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of product for teaching. Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great for all my needs to perform my office duties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great soft ware in helping with all my office needs in writing letters, memos and using excel to create my financial spreadsheets.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    365 cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microsoft 365 personal was just what I needed to make my work easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    10

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. It is what we wanted for our computer

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Product and Price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product at a great price. It has already paid for itself several times over.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Important purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful. Happy with purchase. Best Buy helpful with purchase and installation of programs on new laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    no title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the purchase of Microsoft 365.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Served its purpose, and can now use microsoft systems.

    I would recommend this to a friend