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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38582 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 331 Showing 6,601-6,620 of 38,581 reviews
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 has helped our son with his college assignments.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everthing that is needed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything my daughter needs. She is a first year college student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freebies are always appreciated with purchases from best buy

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Always Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I always haBe the latest and greatest versions of office and how it sun is between my PC computer, iPad Pro and iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    President

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Renew it every year because it’s designed to fit my lifestyle.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Learning to navigate Windows 10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use but a little getting use to coming from Windows 7. Learning something new every time I log in. Adjustment not too bad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am speechless regarding this product easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    M 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was seamless. Just followed a few links that were sent upon purchase and it was installed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for personal and every day use. Kids also do school work with it. It was a + to my computer purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Microsoft 365, it always me to utilize all the program

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great with Apple products!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like regular Microsoft Office. Easy to use on my MacBook Air! Worth the money! I’m very satisfied with Microsoft 365!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal is easy to use.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    A subscription based model that offers value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need Office, don't hesitate to buy the annual subscription, especially with the regular discounts MS offers. Though many are squeamish about paying for something you don't own, the regular updates, added features, and extra bonuses (OneDrive, Skype, etc) are worth it. And if you haven't tried Office for a while? Don't hesitate to check it out. Way better than any other Office suite.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there!

      Thanks so much for the positive review! We totally agree the updates, added features, and added goodies are worth it!

      For reference, Microsoft has an awesome Training & Support Center dedicated to helping you get the most of your Microsoft products with articles, videos, and more: https://support.office.com/

      Thanks for your loyalty and support!

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install! It was a great help and user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Micro Soft Program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The program works just great. I now can do envelopes again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A must tour busy home offices!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My home office would never be able to function without this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Necessary purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth purchase price. Functions as expected! Wish the subscription would be for longer period of time !

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're happy to hear your new Microsoft 365 Personal subscription was a good investment for you and your workspace! We're proud of the package we've put together in your new suite, and are thrilled you've found it suits your needs. Thank you for sharing your feedback with us, we appreciate it. We're glad you are pleased with your purchase!

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Downloaded and installed quickly and easily!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as expected. Purchased digital download version and everything went smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 is a Must Have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a must have for me and I use most of its features on a daily basis. It's a very good value, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A BestBuy employee recommended Microsoft 365 Personal re replace the trial version that was on my computer. Not only did the software seamlessly integrate with what I'd been using, but with the employee's assistance I could still access previously-created docs and saved money in the process. Fabulous!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Important purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful. Happy with purchase. Best Buy helpful with purchase and installation of programs on new laptop.

    I would recommend this to a friend