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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38582 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 332 Showing 6,621-6,640 of 38,581 reviews
  • Cons mentioned:
    Subscription

    Rated 3 out of 5 stars

    Good software, but should be more than 1 year!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good software, but why only a 1-year subscription on a laptop this expensive? Also, why give a customer a CD version of the software installation with a laptop with no CD Drive? I had to buy a separate plut & play drive for the new laptop, although I was later told an online download is available. We'll get hooked, then actually have to buy the same software in 12 months anyway--but we might get an upgraded version by that time?!?!?!?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It came discounted with my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since this was being offered at a discount with my new laptop I I went ahead and purchased it. It loaded up relatively fast and has all the features you'd expect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product and package deal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy download and set up for all applications - set to auto renew and never worry about losing access

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was my first time actually using office from this year and not 2007 and ive got to say that it is spectacular. the list of things you can do with these apps is just endless.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Always a great program to have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way to be sure your programs are the most up to date. The cost is reasonable & it's easy to download & use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Microsoft Office

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was part of the purchase and it's working well. We've always used Microsoft Office products so, we're no stranger to the suite.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you are enjoying Microsoft 365 Personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked, easy to install and I can do anytihn I need using the Microsoft 365 Personal

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! So many helpful programs for a fair price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Comprehensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost a critical component of any business-related entity, Office provides access to useful and pertinent process applications that assist with normal and/or complicated activities.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    based on others

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not installed this yet but am told it is as good as previous suites and that there is a function allowing it to work with older documents which will be important for me later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy learner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with an add-on for my grandsons graduation gift, which was the new apple laptop. He is headed to college and needs these programs for his classes. He has all summer to learn and Best Buy support is unparalleled. Very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    MS office is back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest i havent used MS office suite in a while. I was surprised to find that they have improved the suite by leaps and bounds. Addon pack for Ipad is extra value at free of cost !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient. I am well pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft bundle I bought is wonderful for all my school needs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came as part of a bundle I purchased for an inexpensive laptop. It was the easiest thing I have ever had to set up on a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updating Microsoft

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying Microsoft 365. There is always a learning curve, though. I purchased with a new laptop, and it seemed to come already installed -- even though I kept receiving emails to install it. So I'm not sure I needed to purchase it?? Customer service couldn't help me find the answer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exactly what I expected to be purchasing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Microsoft office so that I could use it while I was in school and with it being the most up to date version, I find it extremely easy to navigate and am glad I purchased it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ⅚365 & Me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little hesitant to switch to 365, but I'm adapting better than expected to Exell. So far, I like having it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're glad that you're over the hesitation of the 365 switch and that you're enjoying Excel!

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product as always. Easy to use and wonderful options to make documents and save them. Always a win.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure how this would work on a Mac, seeing as I've always been a PC user. Purchased this along with my new MacBook and it's been perfect. Easy to install and works great.

    I would recommend this to a friend