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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38582 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 335 Showing 6,681-6,700 of 38,581 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Computer Services

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 what is there not to say about! If you work on a computer these this is needed! Love it, great choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office update

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the newest version and all the changes since my last upgrade. I did not realize what I could have hsd.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're glad you're on board with 365's latest updates! It's great to know that you're loving the upgrade.

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great price & easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need any of these programs, this is a good value. The digital redemption code was easy to use to access the programs.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you had an easy time installing Microsoft 365 Personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoftreview.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. This is a product that has been around since our ancestors were writing on cave walls.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it much yet so just giving 4 stars. I’m sure once I use it I can rate it 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Dependable Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard programs and easy to use. Nice that Best Buy has all the packages to choose from.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    365

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    USE WORD FREQUENTLY MAY LEARN EXCEL AS IT WOULD BE USEFUL

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Would be a good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was right, as it was included with the laptop purchase. Hasn't been activated since we are using the suite from my company's Home Use Program with Microsoft (no yearly fee).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New Microsoft 365 installed on laptop. Working great.

    I would recommend this to a friend
  • Cons mentioned:
    Outlook

    Rated 2 out of 5 stars

    Not an improvement!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a poor extension of Office. IT is expensive and does not work easily for those used to Office. I paid once for Office 13 and had a good working program for 10 years. Now I will pay more than $600 for 10 years. Getting to programs like Outlook is tedious and not apparently intended to be easy. I have years worth of email in Outlook and do not see an easy way to move it to whatever "improved" mail version Microsoft 365 uses by preference.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    365 Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would prefer something I can just buy and install rather than something that is going to have to have to be paid and renewed every year. Now I had concerns that I will lose data. But, it covers Word, Excel and Power Point which I need to perform work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s worked out perfectly. I am able to work remotely now and the software has been great, no issues at all.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Laura,

      We're happy to have a positive impact on your work from home experience! Thanks for sharing your story with us. We're delighted to hear the programs are running smoothly, and that you've had no issues. We appreciate your feedback!

      Best,
      Brad - Microsoft Office Team Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Miscrosoft

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very usefull for office work!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Software

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good deal on software. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great work assist

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install on my laptop. Works great so far!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The program was perfect for my laptop. I highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal easy loading No problems or glitches installing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office bundle

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Microsoft office bundle, easy to install and no issue using any of the offerings. Price is fair for what you get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 is a God-Send!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office is literally a God-Send! Not only for personal work and uses, but the user friendly communication features in a work setting, has made many lives easier!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    MS 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but does a lot of blocking of basic apps and the antivirus that was a bonus with the purchase .

    I would recommend this to a friend