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Customer reviews

Rating 4.5 out of 5 stars with 38580 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 346 Showing 6,901-6,920 of 38,579 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife really needed this and got it at a good price when you buy a desk top! Highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With everything going on in this world, it was quick and easy to purchase on line and set up on my computer within minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very helpful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I had some trouble downloading it the Microsoft website walked me through it. I am very happy with this product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its really cool that this came free for a year when buying a desktop. Microsoft office is the best way to go when working on professional matter if you don't have Macintosh

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Micro Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a little confusing to use some of the programs because it keeps sending me to the download applications and I wonder if I am using the one purchased or the one I downloaded.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    365 great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used ofc for CB many years & always buy this product when I purchase a new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Microsoft Office for years. The version on my old computer, I bought 12 years ago and it has served me well. Now I have to pay an annual subscription to keep using it. I HATE THAT. I am now retired and don't need the latest and greatest to fill my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this PC. It’s lightening fast and has great screen resolution. I think the price was nice too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greatly needed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software is needed to be in sync with the rest of the world. The Only problem I have is not being able to convert it over to allow more than one device to use it. I purchased one Laptop and One user software. Then 10 minutes later, I purchased another Laptop and One user software. Yes, one week later I purchased another laptop. Could not get In contact With anyone to answer this question of being able to convert them over to allow more the one device sensed I have already purchased two software

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Microsoft 365 Personal allows you to install it on all your devices. Simply log into your Microsoft Account, that has the Microsoft 365 subscription, on the new device. Then go to subscriptions and you should see the option to install Microsoft 365 on the new device.

      Hope that helps,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to set up and I have enjoyed what little I have had a chance to work with the programs

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're very excited for you to get more time with Microsoft 365! When you do get a free moment, head over to our help page to assist you: https://support.microsoft.com/en-us/microsoft-365 Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Microsoft 365 for Windows 11 home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All and all, MS 365 has been a good experience in transitioning for apple’s office suite.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for my business needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This personal Microsoft Suite helps me stay organized as a business owner Seamless installation and Im up and running.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Chelle,

      We are so glad Microsoft 365 Personal is helping you stay organized and meeting all your needs for running your business. Thanks for the review!

      Kind regards,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Best Buy purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly help from associate but took a while to get some help .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Easy to use for personal and business related projects. I love this product and its easy designs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation. Good for Business use. Product is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant to rent vs buy but the price was affordable and the added cloud storage made the decision easier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Helpful add-on

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install so that’s a plus. Will just need to need to uninstall when ready for an upgrade after it expires.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Simple to use and install...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still need software programs to do work items. Don't go without this one...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I've only owned the computer and Microsoft 365 for a few weeks now. I haven't gotten to do a ton of things on it. But I was very much amazed the new things that have been added to Microsoft 365 from when I last used it. I've started a small project on there and have made and printed out a few Birthday cards. I will update later on as I get more information into using Microsoft 365

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Software

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to have this for my home office and I am so glad o got it, it has made work, so much easier.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're happy to be a solution for you! Your new Microsoft 365 Personal subscription has been designed to include all of the tools our users need and utilize most, and we're thrilled to be a beneficial addition to your modern workspace. We're glad it was a good investment for you! Thank you for sharing your thoughts with the community. We appreciate it!

      Best,
      Brad - Microsoft Customer Care Microsoft