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Customer reviews

Rating 4.5 out of 5 stars with 38312 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 350 Showing 6,981-7,000 of 38,311 reviews
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    I'm a fan!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using the new multi platform Microsoft 365. Works great on my Windows 10 laptop, Android phone and Mac.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Microsoft every day and it always is so easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Personal Microsoft 365

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My life is so much more streamlined now that I have the newest version of Microsoft 365 at my fingertips.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      It's nice to hear that you're feeling more organized with 365 on your device! Thanks for sharing with us.

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy download and install No problem

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gadget is very helpful as recommended by the staff, no problem using it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 3 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good 365 program. Easy to load and navigate. During the use of the program there have been no errors in performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This item was on sale!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the discount I've received when I purchased this item. Geek Squas was able to install this to my other lap top.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone should get Microsoft 365. It's that good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works, worth purchasing its easy to install, best buy gave to me for special price because i got a laptop with them

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all Microsoft products! Easy to use & compatible with my laptop! Worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great suite of Microsoft Office software products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to admit that I had my daughter set it up. I use Microsoft office daily. I also like the subscription model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. I have been with Best Buy for many years and it’s worth shopping!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. No problems and the support is good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Office Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't be able to do anything for school without this Software! I love that it now automatically updates! I haven't had one issue yet! Definitely a happy customer here!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best product. I can do so many things which I could not do before. Easy to use product

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We couldn't be happier you've found the interface of your new Microsoft 365 Personal subscription easy to use and navigate! No matter your application or use, we've designed each program to offer our users the tools they need to complete their project. We're thrilled you are enjoying your time with it! Thank you for taking a few minutes to share your thoughts with the community. We appreciate your feedback!

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Exactly what I needed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this for work, works as expected. Had an issue getting it activated, likely a result of user error.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It's microsoft office, not much else to say

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Office, it does what office is supposed to do. I've gotten over the buying vs subscribing to software thing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    THIS IS AN AMAZING PROGRAM

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PERFECT FOR BUSINESS AND PERSONAL USE. THE UPDATED VERSION HAS GREAT USE.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Chrome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy I can go about each site! The ease and speed. I am glad I purchased this notebook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What to say?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to any computer purchase if you do not already own, opens up a lot of additional features and possibilities for your computer to do even more for you.

    I would recommend this to a friend