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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38575 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 384 Showing 7,661-7,680 of 38,574 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    It's MS Office, what do you expect?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as intended and the installation process was easy. Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tennille

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great! Price was reasonable. Easy too do and everything works well.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great package for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciated the support from Best Buy to come up with the most appropriate solution for me, the choice of the 365 personal is just what I need.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great value for the money! We have only had out laptop for a few weeks and have already used this program several times for work projects!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Everyone needs this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download and easy to use. My favorite thing to use for writing papers and creating presentations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this! It was easy to install and step by step instructions. Now I can do my school work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Subscription software and cloud storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    eh, the product works as advertised, easy to download and enter the key IF you have a microsoft account which is required to register and activate the software. Then they want you to load your stuff into the cloud, which could be kinda useful for backup or sharing or access from other devices. I just don't like subscription, pay annually, software.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price, you have a full office service for 18months

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I only use office products!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use office products so when I bought my new computer this was a no brained. Easy to download on the computer and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    get it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is very useful. im glad i decided to get this with my new computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 is working great for me now!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not aware that laptop didn't come anymore with Word, Excel, etc. Because Outlook bought MSN, I had to change all my emails to Outlook. Now that I did, I'm not receiving all those junk emails. For that, I'm a happy camper!

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 3 out of 5 stars

    Convuluted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used office products for years and find this newish version to be convoluted in its attempt to get you to use their associated products.I am not interested in storing all of my files on the Microsoft Cloud and prefer to not work on docs online. Do not like the idea of monthly subscription either, prefer to own the product. So the product works, but it can be frustrating at times as you can definitely feel the corporate push of Microsoft vs consumer preference.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful employee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful explanation by BB employee about product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marlisa

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love Microsoft Office 365 - I need training

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    Works like other MS office software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has the apps I require. Not sure I'm happy with the subscription factor.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must need!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Used it across iphone/computer. Vast amount of cloud storage

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s definitely a must have for any PC and it makes your life so much easier doing things on it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best windows word out there! Got it for my surface pro and couldn’t be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very helpful easy to use . Easy to use . Easy pickup. Overall happy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I like my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my Microsoft word product that I bought with my purchase of my computer.

    I would recommend this to a friend