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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38575 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 385 Showing 7,681-7,700 of 38,574 reviews
  • Rated 5 out of 5 stars

    Big Improvement over previous versions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the MS Office suite loaded on my old laptop but went with MSOffice 365 for the new one using Windows 11. It loaded with no problems and recognizes all of my older files. It was much easier to make the upgrade this time than it has been in the past. I probably won’t use all of the programs but it is good to know that I have them if I do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Software

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you need. Easy to install yourself. Haven’t had any issues to date with this software.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Office for 1 year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office for 1 year will be great until I get a job that can provide it for me for free. Nice to have this between jobs in case you don't have it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great office product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great office product, easy to use and install on the surface and upload the license key

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're happy that you're happy with Microsoft 365. We're glad that you've had a great installation experience on your Surface!

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Operating System

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of new usable features for those who know how to use them. It is not hard to learn them either.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy to have

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is easy to use and well worth the money happy yo have it recommended

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wanted the same Microsoft 365 I had used at work. Seems to be a great product,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frustrated this doesn't include publisher-- its noted on the back in very tiny font which can be easily missed, but I got a deal on it so I wont complain too much. This gives me access to word and excel that i use the most and serves its purpose in that i don't have to carry my bulky laptop with me if I want to get work done on my ipad, now I can.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new lap top. Easy to set up. Easy to use. Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great offer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even if at first it seems "costly" to renew the usage licence on a yearly basis, it is compensated by getting all new updates in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 is working smooth for Granny!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Word Perfect and Excel are working great for me. Any new changes did not make it more difficult to use - but they were added benefits and very useful. As an old Granny in her 70's - I don't need complicated programs - these are not. Good tutorials also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grsat software.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service from Low Wise in the Geek Squad department and great software purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microsoft product is great. Handles everything I need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is the one that uses this programs. I love it easy to understand and manage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review of Microsoft 365 Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Microsoft, I like the programs contained in this package. I do feel the renewal price is high.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 Personal Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed the programs for the new laptop and they were all easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    So happy to have this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just switched from a Windows based system to a Apple computer. So happy to have these products, especially since they were included with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 Office Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Don't like the annual fee.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Nice package

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. However, the secret pins and passwords were a living nightmare! It took me 2 or more days to get it straightened out. And to get it to coincide with my phone was tricky too. However, I loved the printer and how I can print from my phone. All in all I liked it. Philippians 4:6,7

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. We're sorry to hear that you had a bit of a difficult time getting all set up but glad to hear you were able to get it all figured out.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Microsoft

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my new laptop. This works great for my new laptop. Glad i have it

    I would recommend this to a friend