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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38575 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 387 Showing 7,721-7,740 of 38,574 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my Apple MacBook Air, it’s nice to have on it since I’m using this computer for work.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Excellent service. Great quality . Recommend this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's everything you want Microsoft Office to be and knowing that it's always going to be updated every year newest standard is absolutely a game changer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value for the subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in conjunction with a laptop and got it for a very discounted rate. Only thing that knocked it down from 5 stars is that it is a subscription model, which isn't Best Buy's fault, but when I went to set it up to renew, Microsoft said I needed to renew it through Best Buy and Best Buy's website said that the renewal wasn't available. Not sure what I am going to do next year when it runs out, but I am sure I will figure out something by then. Given those issues, I would be reluctant to recommend this to anyone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything you need from Microsoft, easy to use, and get started.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I recommend for home use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I need to work from home. I definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, good value. Will likely continue after the 15 months ends.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 has always been one of my “go to” programs, easy to install and very easy to use!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal is your go to product.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    M.O. incl. outlook.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    M.O. is a necessity for most persons involved in electronic information organization and communication these days and has been for many years. In the past I would purchase the software to own forever but the price has come down on 365 and an extra 3 Montessori included when I decided to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get you one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly stat I needed. Also comes with protection didn’t have to purchase additional safety

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    comes with everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I just wish the subscription was longer. I love that you get the whole package at once. Very helpful for school work and office work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Set Up

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Highly recommend the product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Convenient subscription

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is convenient if you want to be able to check your emails from any brouser

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my church computer hp brand to use power point slide program and word. Power point fairly easy to use even for a novice like me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Works good. I recommend. Yes yes yes

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and great features.Good product overall at the right price

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a well needed purchase. Great value and good product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft Office products are always a winner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my granddaughter and is the best fit for her needs this year in high school. She is very pleased with this Microsoft office version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm returning to school and figured it would be convenient to have Microsoft as that's what a lot of assignments and links are created in. I'm not sure how much of it I will use for school (using Word more than Powerpoint or Excel, not using Outlook, how much I will use One Note), but for a 15 months subscription it was worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Office in the cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best feature of Office 365 is the ability to be able to work on documents using different computers whether working at home or the office, or school.

    I would recommend this to a friend