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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38574 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 392 Showing 7,821-7,840 of 38,573 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a great package for installing windows based programs on my laptop... great value!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!! Must need to run my business easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed for working from home. I use Excel and Microsoft Windows app’s on a daily basis.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I needed for school work. Office helps with what I need to do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, i have a combination on excel, word, power point, pdf . this is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love, definitely recommend.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in University and require Microsoft 365 Personal to be able to smoothly complete all my assignments, projects, and presentations.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Microsoft office

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth having You're going to get asked about it anyways when you get logged into everything might as well just wait and not get it through Best buy cuz otherwise you put it in through Best buy you got it yeah that's cool but you're going to keep getting prompted to get it again even though you have it already

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Got for free!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Microsoft office. Nice that I got 6 months free with laptop purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Difficult to figure out where they put stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performing simple, COMMON functions requires too much investigation to see where they had put stuff. I gave up trying to add a column to a table in Word. Gave up trying to search for a work in Excel. Someone showed me how to do both, but it would be nice if there was a way to type in the word - and be shown the function - sort of a Quick Reference Guide - with this is how it was, this is how it is now. I would recommend only because alternatives are few.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there, For free tips and tutorials on using and finding applications on Office 365, please visit: https://support.office.com/ . We hope this was helpful to you. Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Easy to use and works great! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical Microsoft product, runs smooth and seems able to update older files.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for schoolwork

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program is so easy to use and has been very useful for my son when completing his homework

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal has been so easy to use and so helpful for your son in completing his homework.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and useful to program. Guarantee by Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy download onto the computer. I was able to begin using the software right aware and it was

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Save yourself some money by doing 12 months at onc

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much cheaper than doing the month to month great deal great bargain

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Longtime user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Microsoft Office for many many years. Am very pleased with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and works great. I use daily

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Like the new office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new office is fast and easy to use. Also looks pretty nice, a little pricey for a 1 year subscription, but that's Microsoft.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I like and enjoy office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like microsoft publisher when I am making a flyer. But I do miss not having microsoft picture manager to be able to resize my pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    personally like microsoft 365 on laptop and sync to Android. Easy to download and install.

    I would recommend this to a friend