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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38574 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 393 Showing 7,841-7,860 of 38,573 reviews
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Necessary item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a laptop for my grandson for in house learning and obviously ms would needed for homework

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you are helping your grandson with his learning.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    365 Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was free with my laptop purchase which is what made me pick Best Buy over Costco. Easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gopro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school and business.Good software includes all programs needed for documents.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    365

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the discount. Been using 365 for work but decided to get my own.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Microsoft review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who is not an Apple fan, I feel you can't go wrong with this office suite.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Much needed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for what I need for collage. An absolute must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 is working very well. Updates are available on a regular basis.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Sam,

      We're happy to know you are enjoying the experience hosted by your new Microsoft 365 Personal subscription, and excited to know you've found the recurring updates to be a beneficial feature. We're thrilled to be a solution for you! Thank you for taking a few minutes to share your feedback with us. We appreciate your insight!

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, has all I need for work brought home and home/personal use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office at an affordable price. The download and installation were quick and easy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your experience! We're happy to hear you had a quick and easy installation. We hope you are enjoying the features in Microsoft 365 Personal.

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice perk!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful subscription to Microsoft office suite. As a college student this became very useful to do papers and presentations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Can't recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm on my second computer already as the first completely died after 3 days (verified by the geek squad). I'm hoping that it was a fluke as I actually quite like the laptop, but I'm wary of recommending it given the initial experience. Returning it was quite a hassle and I didn't get a full refund which I'm still bitter about.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    All of office

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    O365 makes email and the office suite easy to maintain and up to date.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with my purchase of Microsoft 365 Personal, it helps me to do my work at home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft office 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and great package system. I love Microsoft .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft365Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and easy to use. Recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and very easy to use. Got a new computer for school, so need Microsoft Office!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally upgraded from Office 2010 as support ended and some issues were cropping up. Works fine with differences, of course. Haven't used extensively as yet so unsure of all the changes. While I'm sure some may prove to be beneficial, the display changes strike me as being more of a step backwards as display can be harder to read and potentially takes more steps to get to the same place in other cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was on sale so bonus!!!!! I use Word regularly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A much better process

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to get installed and set up. Certainly better than in the old days!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install and use great price for what you are getting. really liked it

    I would recommend this to a friend