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Customer reviews

Rating 4.5 out of 5 stars with 38317 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 397 Showing 7,921-7,940 of 38,316 reviews
  • Rated 5 out of 5 stars

    Great value for office productivity software!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that the Microsoft annual subscription Office 365 keeps me up to date with the latest versions without paying for upgrades.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Already know it is the best, been using it since grade school. Needed a new copy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We love hearing from long time fans! We're glad you are still loving Microsoft 365 after all this time.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software and easy to navigate. Also, a good price. I am happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I continue to love MS Office Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using MS Office for several years and it just continues to get better and better with time. I truly don't like using anything else.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    Free add on with my purchase, take advantage of it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it free with my computer purchase. Too bad it isn’t a lifetime subscription though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not my personal preference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A month later, and still nowhere. I received this program free, as a discount for my computer purchase, and had the opportunity to become familiar with Microsoft Office 365 - Personal, the subscription service, and the alternate Microsoft account system. Its a great improvement overall, because it increases system security and confidence; but publicly could be a hamperment to learn how to use it. My best suggestion is to go to the Microsoft Office 365 site, and read the FAQ page, on the product. This answers a lot of questions, which one loses time over, going the experiential route of just run and install. The program may not be what you want, or, you may prefer just to buy the full disk version. By the way, the full disk version is still available from Microsoft, so don't be fooled by subscription-only offers. The license also lacks continuity, because 1) prohibits revenue/business - generating uses/operations, and 2) the full license disallows alumnus of higher educational institutions, from being licensed, or using this program), of MS Office 365, by inclusion of the separate license, called MS Office 365 - University, within the license terms. The distinction is not that clear, and generalizations can be drawn therefrom. Yet, what will you find there - a fully working, functional version of the MS Office program, including Access database; along with online publishing utilities, and facilities. While I uninstalled this from my computer, it made me think - who or what is publishing online, and with what type of authority or knowledge-based advice are they giving ? This cheap, subscription program is an overdue idea, from the software business, which could be valuable for small, vocational projects, since revenue is not permitted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 Personal subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Biggest problem I have with this product is the cost. We used to be able to buy it outright and not have to pay a fee every month. I have not used all of the features yet. But do love, word and Excel.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Productivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have, my wife is working from home and needed this technology to be productive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    thrilled it is available for Mac.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have paperwork in both word and in excel. I Had to purchase to continue with work. There is a learning curve.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well as advertised

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. No problem with this purchase. Using it for my personal computer.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Whether used for your personal setup, or one geared toward office work, we're thrilled you have found your new Microsoft 365 Personal subscription to suit the needs of your modern workspace! We're happy to be a reliable solution for you. Thank you for taking a few minutes from your day to share your experience with us! We appreciate it, and are glad it was a good investment for you.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 Personal use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to setup and has met my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best product ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and love it. It’s definitely a must buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m an apple guy but needed a MS office option, for the price you can’t beat this, easy to connect to O365 from Mac, iPhone and iPad, auto save and local downloads available, full O365 suite available including email and Skype. Also several APIs will connect you to your virtual OneDrive account to access all your files in the cloud when not connected to your network( I use FileGo pro)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but just have per one year i need a buy another year

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    365 Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love Microsoft 365. Like I have a choice? But this update does work well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're very happy that you're happy with the update. If you're looking for more information on ways to use 365, check out our help & learning page here: https://support.microsoft.com/en-us/microsoft-365

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 Personal suite of applications has performed very well. The Outlook application, in particular, has been a pleasant surprise. It loads my emails very quickly and it has some nice organization tools. I also am pleased with the features of the Excel and Word applications. I like the familiarity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 is a cost-effective way to stay current

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pleased that Microsoft now makes this service available. This is a much more efficient way to stay current with the latest version(s) of Office than buying the full-blown stand-alone version only to have it replaced in one or two years with new products/versions, I'm very pleased with the release of Windows 10 and expect there to be new versions of Office over the next few years that utilize more of the capability, efficiency, stability, and security of W10. Using Office 365 ensures I'll stay current with the lowest investment.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Exactly what I expected at a fraction of the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy the complete, several hundred dollar Microsoft Office Suite software package ever again. Not only does this version contain EVERYTHING that the former offers, but it also has updates which is included and for a small, nominal annual fee, I can continue to use this software until my computer dies at a fraction of the cost of what the home version costs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's definitely a must have for all who are working from home and/or doing virtual learning.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal is helping you as you work from home.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The lap top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves the new lap top thank you best buy your very awesome

    I would recommend this to a friend