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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38557 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 402 Showing 8,021-8,040 of 38,556 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very helpful. Really easy to use. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great for any student or professional who needs to complete word tasks!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 for Macs

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product received on a timely basis- easy it install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    returned this one and bought another

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product is great. the issue I had was that when I bought the first one online, I forgot to apply the 10% off promo code. I called best buy and they could not apply it after the fact. therefore, I ordered another unit getting the 10% off. when the first unit was delivered, I returned it unopened back to best buy. overall, best buy should have simply applied the 10% off on the first unit and saved all of us the hassle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    its too early to tell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys,I recently purchased this unit and this thing runs on Windows 10 which I know absolutely zero about and am in the process of learning thru data study and actual use. Actual use is easier if you know ANYTHING about the ops of a pc from the old programs. If you didn't well, your outa luck no matter how strong your machine is until you learn it. I really do enjoy having an obviously faster machine and many more options available in almost every area with this machine and programs. As I learn them I can give a MUCH, MUCH better review.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office for i-pad - minimal use so far but it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 for the I-pad Air II works well. I have used it and been successful in sending data to my i-mac and to friends. Will keep it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Glad to have upgraded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used a portion of what this software can do and it has been working well. I look forward to playing around with other new features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Microsoft. So it's a well known good product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for my new laptop computer. Easy to download.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this on my laptop. Installed with no problems. Easy to go in to store, purchase what I needed, go home, install, and get to work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't install it and a technician had to come to my home to do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's OFFICE! The BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office products are essential to today's business man. With this 365 I'm guaranteed to always be up to date with the latest updated version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it is supposed to. A lot of features for 1 low yearly subscription fee. Definitely a must for a demanding job

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this same time as the laptop. It was easy to install and works great. Best Buy is the best place for your electronics....period!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    office

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best product to use for professional work and school

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program fills some of the voids I needed to use my computer for school.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    office 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like office 365 it works well for spread sheets and email

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Really good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product for not only family life but for also students now working from home.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 3 out of 5 stars

    Have had some glitches - freezing data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first bought this version of Office, I was taken aback that I had to buy a yearly subscription. That being said, when I tried to download it, it would download and the help line sent me to some man in India who tried to sell me upgraded services and then suggested that I hadn't paid for the subscription. The Geek Squad finally got me straightened out, but I'm not sure I'll continue on with Office in the future. I might have to buy a MAC.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    mircrosoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok thats working great. I love shopping in best buy and the geek squad is the best.

    I would recommend this to a friend