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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38557 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 405 Showing 8,081-8,100 of 38,556 reviews
  • Rated 3 out of 5 stars

    The Rudest Greek Squad Agent Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is not specific to MS Office 365 but to my overall experience when I purchased it. The product itself definitely merits Five Stars, but my experience interacting with the "Geek Squad" male individual who assisted in installing MS Office 365 in my laptop is bereft of any common courtesy and professionalism that I rate him One Star. He was so condescending with older customers/seniors that he has made me want to stop my Total Tech membership with Brea. He was so rude to me that it drove me to ask him: "Why are you so rude?" He is a liability to the Total Tech program.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and understand. Love that it includes the cloud.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft Word

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! Easy to use and install on the laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Office 365 is way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on office 2010 till now and I decided to use office 365 that came along with laptop purchase. Good for 1 pc and 1 tablet for 1 year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all the office apps I need in one package. Easy install. Convenient payment options

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a huge fan of Microsoft Office and I love the way they have integrated all the products into one subscription. Very user friendly!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 Personal use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to setup and has met my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do lots of documents on the office program. Love it. I am getting used to the update version. It's basically the same as the older version.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Download Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got 1 year free with the purchase of my laptop from Best Buy, with the same programs I already use on other computers. So easy to download.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy and fast, I love it and was just what I needed for work from home on laptop

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you had an easy fast installation and that it is just what you need for working from home.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    microsoft 365 yearly subscription

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got the activation key through email and was easy to activate

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loaded and ready to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loaded onto my system but have yet to use. I'm sure that once I do I will enjoy its features and that it will assist me in completing my task

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best product ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and love it. It’s definitely a must buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great program.I can do lots of things with it. Helps me with work and school related projects. One of the best items I've purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. I have been with Best Buy for many years and it’s worth shopping!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my college freshman. No complaints here. Software was needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Staying Current with Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very convenient that my wife and I can share files back and forth without having to eMail them back and forth. It will also nice that we can load WORD to our phones once we discover how much space it will occupy. Hopefully it will be worth it to have both PCs with the same software level.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office for home use lists, journaling and presenta

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install. I like the word with the dictation function

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy install love Microsoft office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. I use my Microsoft office every day.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way it works. It’s very easy to access.

    I would recommend this to a friend