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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38557 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 415 Showing 8,281-8,300 of 38,555 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No glitches and works excellent.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download and use. No glitches and all. Would definitely recommend to a friend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you had an easy download and would recommend Microsoft 365 Personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    O365 Subscription is Superhelpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    O365 Subscription is important for all Day to Day work. Word ,Excel ,Outlook these are important tools.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great 365 suite

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    O365 package works well and was easy to setup and use to handle my everyday tasks.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mike,

      We are happy to hear that Microsoft 365 Personal was easy to set up, and we are glad that you are enjoying it. Thank you for sharing.

      Best,
      Katie
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was really easy to install. After purchasing it was in my email within minutes

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're glad that you had a great experience installing Microsoft 365! Thanks for sharing your feedback with us.

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Brandon

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is working out great! I will certainly purchase again from Best Buy...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pandemic purchase goes off seamlessly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter in college sequestered for pandemic drops (and destroys) her computer. Using the Best Buy website I was able to make a new purchase, made arrangements for her to pick up in her campus town, they transferred her data and got her set up. Appointments set up, made ties to my computer support. Easy. Thank you Best Buy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're so glad you had such a smooth experience and your daughter got set up easily. Thanks for sharing!

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Word

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need it and its very easy to get around in-Microsoft always comes thru!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it I would recommend to anyone for their computer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft is the staple of all things work flow. This was the best purchase Ive made.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    coming with purchase of a laptop and really in need! could work virtually anywhere connected and offer online sync to simplify my work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is the best. So is the staff at the Best Buy in Downers Grove.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    office product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    much needed office product easy to install use to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Licensor, licensor make me a license...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I'm not thrilled with the annual license structure of Office (hence the "365" of course), it does an admirable job on my MacBook Air.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MY REVIEW OF THIS ITEM IS ITS VERY GOOD.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this notebook, the only problem that occurs is several pop up at times, but best buy is gracious in correcting the problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    An all in one deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little testy to get going but with time an some trial an error it is running well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, I use it all the time with no problems. It has everything that I want in a software suite.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good there many good features to explore and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERSONAL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. Use it every day so am very pleased with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what it is. If you know MS Office, this is the katest incarnation. I'd say all the programs are pretty much industry standards. I'm not keen on buying/renting software subscriptions but i guess that's the way things are going.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the programs basically use all them for work

    I would recommend this to a friend