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Customer reviews

Rating 4.5 out of 5 stars with 38151 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 38,150 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Window has been essential for our kid’s schoolwork. My college age son needed his own account and this was perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365 - 3 month Trial

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the Microsoft 365 Trial expired I purchased the annual renewal as the software met my need. Provided excellent tools for both Personal and Work from home applications.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and it works well!! I always love getting this product because it has what I need for school and it has everything. I highly recommend this product to anyone who needs it for school or work. It’s hard to find this at other places and Best Buy is the best place to get it with all of the Microsoft products all at once.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Ash,

      Thanks for recommending 365 Personal! We're excited that it's meeting your needs for school and we hope that it helps you this semester.

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Product Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did an online purchase for this product, and the installation process was very easy! I've been using this product for 9 years, and have never had a problem. I highly recommend Microsoft 365 for anyone looking to enhance their productivity and collaboration.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Next generation of Microsoft tools

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This newest version of Microsoft office tools and team platform is a standard at the two jobs I work at normally. It allows me to both access information at home and with COVID restrictions was a must for the interface I needed at home to stay employed during the on-site shut down. I got a good price at Best Buy when I updated my home desk PC.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal is helping you with your work from home.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    HAPPY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the additional software to help the editing of documents, papers etc.

    I would recommend this to a friend
  • Cons mentioned:
    Outlook, Subscription

    Rated 4 out of 5 stars

    Just Have to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not complaining about Office. It works well. I have used it many years but I hope to one day completely move from Microsoft products now that I have moved back to Mac platform. The office products are all fine (except Outlook-not a fan) but that last several rollouts in clunky operating systems really pushed me away. I don't like having to buy yearly subscriptions to software that I really have no need to update. That is a big frustration.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello 1designguy, Many of the updates made to Office were from feedback we received from consumers like you. With this feedback, Microsoft came out with Office 365 (subscription based only) versions and Office 2016 versions sold at a one-time retail price and you own it forever. We hope this was helpful to you Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ms word

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really useful,band everything works great, ms copilot is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Millie's Micros 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is rewarding to have Microsoft 365to able to do my work whenever I work from home. I love it because it has the programs I have at work in the privacy of my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Straight forward to work with

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hv had windows 10 for the last 7 years. Now with my new computer 11. I am happy that the basic items hv not changed in order and location. There are so many other items added that i hvnt checked out and looking forward to it. One great feature is 1 tr cloud space. This gives me safety in case something happens to computer. Great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ms. Marilyn

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adding the Microsoft Office app to the lab top makes sense to be able to do paperwork, such as school work business. Includes words and power points. Easy to program and print.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pick up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect suggestion of perfect software.Setting my daughter up for success on her college journey.Glad Best Buy was there to help us and the staff was beyond knowledgeable on all fronts. Very pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased Microsoft 365 Personal and it has been excellent. The installation was quick and easy, and it works seamlessly across all my devices. The apps like Word, Excel, and PowerPoint run smoothly, and I really appreciate the 1TB of OneDrive storage for backing up my files. It’s perfect for both work and personal use, and the subscription includes all the updates. Highly recommended for anyone looking for an all-in-one productivity solution.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    CRios

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product helped me out so much with work it is easy to use and easy to learn if have never used it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You’ll always look through this Window

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Windows, what do you expect? It is only a year subscription per one, but the price is the price. I’m not even sure what happens if you do not renew every year, but novice users cannot operate without Windows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Benefits of Microsoft 365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365, which contains the new versions of Excel and Word (and other programs) is a step up from the prior versions. We use Excel and Word extensively and appreciate the upgrades Microsoft made in both. Well Worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Personal 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product seems to work quite well. I purchased the personal version. It has improved a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect as always, Best Buy and Microsoft are a clutch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No-Brainer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a no-brainer. Paying $50 for $100 in credit for my Microsoft365 is being handed $50 with no strings attached. I’ll take that anytime. My deals with Best Buy have always be profitable for me.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Works great, easy to use!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and activate. The subscription works perfectly on my laptop and phone. I mainly use Word, Excel, and OneDrive, and everything runs smooth. Worth it if you need Office apps regularly.

    I would recommend this to a friend