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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38544 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 450 Showing 8,981-9,000 of 38,543 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft instalation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative installed the program in very short time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My first try at 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was pretty easy. Anyone could do it. Subscription seems trouble free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to download and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to the two young clerks who explained the Microsoft 365 package. It had the features and worked just as they said.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    satisfied with the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable and easy to install. In 1 year can renew the subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Easily operable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great with the MacBook Air. I recommend this product to anyone who needs office products installed on there computer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Ordered it with my laptop. Enjoying the benefits of having it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you love Microsoft 365 Personal and all the benefits that come with it.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Being Strategic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of our laptops use Microsoft 365. This one is only for one person however we are planning on getting a new desktop and decided we would upgrade once that purchase is made. Furthermore, 365 supplies you with all the platforms you need to get your work done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program and user friendly. Best Buy always helpful

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for school of all ages. use it for personal use as well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy install to my MacBook. Great product. Would recommend

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Ronica Renee,

      We're glad to know that your installation experience was seamless. Thanks for recommending 365!

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful when you are working on a computer for work purposes

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Microsoft 360 Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, very easy installation steps and works magnificent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office is great for any basic home needs! Easy to install

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Thanks for the feedback, Trace! We're glad that your installation experience was seamless.

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office is a great program which can be used from elementary to business type work. Has everything you need

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Worth the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an upgrade to my Word 2010 program. I had a coupon and said why not. I know I have to pay $80 in a year, but I get 1 TB of OneDrive space and 60mins a month for Skype which helps me to be able to stay in contact with my family. This is great for college kids and they get a special price with the University edition, good for 4 years. You get Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access all for $80. I have more space on my One Drive account than my desktop has, I know that my documents are secure and can read them whenever I want from either my computer or my phone. The only gripe I have is the 'Send to OneNote' notification which doesn't go away even though I disabled it for startup. And I can't find a way to disable the pop ups. But all in all it is worth buying since it will update to the next version when it comes out. Definitely a buy for Microsoft fans.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my new laptop for college student. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Office products are good...but

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office products work well, The only thing about this is I just wanted to download on my computer without having to sign up for an outlook account and give them all kinds of information.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the purchase! We bought two! My husband bought one for his computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Office essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard office configuration. All the software we have come to rely upon. The one year subscription is a reasonable option.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in a bundle. Would not have a computer with a student without it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal is working well for you.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft