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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38543 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 476 Showing 9,501-9,520 of 38,542 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A Must Have For Business/Personal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy access from anywhere I am at. So, I can get work done or personal use no matter where I go.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, so glad we bought this for the new computer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Always needing word!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my MAC. Easy to install and as always, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what we need in an Office Product. Great value~!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Thanks for sharing your experience with 365 Personal! It's great to know that you're finding great value in the product.

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    MS365 update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Update for MS 365, easy to download and begin use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software was incredibly easy to install. The directions were easy to follow and the software is simple to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great softwate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always use microsoft! I know how it works Im comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with everything and would recommend to a friend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for taking the time to recommend Microsoft 365 Personal. We are happy that you are satisfied with it.

      Best,
      Katie
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Giving Microsoft 365 a try

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am trying the subscription service Microsoft 365 for first time, and I am not sure yet if it will be worth paying an annual subscription vs. a one-time cost and then being outdated when the next version comes out. I like the idea of always being current, though. Microsoft is a superior productivity package, and I like the entire suite of apps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its the Windows office suite. Not much I can add. It all works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, you can beat the value for the package you get.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    link for software setup did not work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a lot of trouble loading this software. The link I received from Best Buy did not work. Between trying to work through your online system and finally calling, getting cut off and having to call back, the waiting time for each call, and having to have someone call me back who was ultimately able to get another network key to set me up, the process took more than 6 hours. We also reached out to Microsoft but they never got back to us. Best Buy employees were great at helping us, but if we had been given the right network key to begin with, we never would have had the problem. Online setup procedure needs fixing!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Top performing software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software, my filing my emails that I need to save easy

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is good and works well with my microsoft product.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Thanks for sharing your feedback with us! We're glad that you're enjoying Microsoft 365.

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Easy does it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for wife for remote teaching for school. Very happy with 365.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Fred,

      We appreciate your review. We're glad to hear that you are happy with Microsoft 365 and that it is going to help your wife with remote teaching.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Easy to use. I miss some of the old qualities

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does whst I needed it to do. Works great and is a useful tool for us

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it to be able to work from home, and it I absolutely love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. The download did not take that long.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Something you have to have if you have a computer.

    No, I would not recommend this to a friend